Run Every Client Project on One Connected System
An IT services company runs several client projects at once, each with its own timeline, resourcing and billing model. TCB Infotech connects your existing ERP or project system with custom software and AI so delivery status, resource load and milestone billing stay visible from one place instead of scattered spreadsheets.
50+ ERP and software projects. Zero failed projects since 2021.
Client projects rarely fail from bad delivery. They fail from lost visibility
When project status, resourcing and billing live in separate spreadsheets, a slipping milestone or an over-allocated developer surfaces only after a client asks about it.
Every client project tracked the way delivery actually runs
An IT services company runs several client engagements at once, each on its own timeline, resourcing plan and billing model. TCB Infotech connects your existing project or ERP system so project status, resource load and milestone billing sit in one place instead of a separate tracker per client.
- Project-wise status across every active client.
- Resource allocation visible against actual utilization.
- Milestone and time-based billing tracked against delivery.
Delivery tracking, custom tooling and AI from one team
The same team that connects your ERP to project and billing data can build the piece of custom software a generic module does not cover, plus AI that flags a project trending toward risk based on logged progress, before it becomes a client-facing problem.
- ERP integration for delivery and billing data.
- Custom software for the workflows your current system can't handle.
- AI flags on the delivery board, reviewed by your team.
Every project's status in one place
Illustrative example. Your actual delivery board depends on the client projects you run.
From your current delivery process to a running system
Everything a delivery-driven IT company needs tracked
Project & Delivery Tracking
Status, timelines and blockers tracked per client project, not per spreadsheet.
Resource Allocation & Utilization
See who is allocated to what, and where a team member is over or under-utilized.
Milestone & Time-Based Billing
Bill against completed milestones or logged hours, on the same project record.
Client Communication & Ticketing
Client requests and support tickets tracked against the project they belong to.
Proposal & Contract Management
Proposals, signed contracts and scope changes tracked against each client.
Staff & Skill Tracking
Match staff to projects by skill and availability, not by memory.
What a connected delivery system changes for your IT company
Why IT companies run their delivery through TCB Infotech
IT Companies, Answered
What does TCB Infotech do for IT companies?
Does this replace our existing project management or ERP system?
Can billing be tracked by milestone as well as by hours?
How long does a typical engagement take?
What support do we get after the system goes live?
Can ERP integration, custom software and AI be combined into one engagement?
Get Delivery Tracking Built for Your IT Projects
Every IT services company runs projects differently. Book a free consultation, tell us how projects, resourcing or billing move today, and we will scope the ERP, software or AI that actually fits.
Book a Free Consultation →No commitment. See a scope before you decide.
How IT Company Delivery Tracking Works
From a mapped delivery process to a live project, resourcing and billing view. Here is how we connect your existing systems and track every client engagement.
Delivery tracking, resourcing and billing, connected
Every client project's status in one dashboard
Each project carries its own timeline, milestones and current status, rolled up into one dashboard so a project manager can see every active client engagement without opening a separate file for each.
- Status and timeline per client project.
- Milestones tracked against agreed dates.
- Blockers surfaced before a client has to ask.
Resourcing and billing tracked against the same project data
Staff allocation and utilization are tracked against the same project record used for billing, so a project that is over-resourced or under-billed shows up in the same view instead of two disconnected reports.
- Utilization tracked per person, per project.
- Milestone and time-based billing on one record.
- No separate resourcing spreadsheet to reconcile.
Projects trending off schedule, flagged early
AI reviews logged progress against the agreed timeline and flags a project trending toward risk on the delivery board, so a project manager can step in before a milestone is missed rather than after.
- Flags based on logged progress, not guesswork.
- Reviewed and actioned by your project managers.
- Model-agnostic: works with the data you already log.
Everything included in the engagement
Project & Delivery Tracking
Status, milestones and blockers tracked per client project on a shared delivery board.
Resource Allocation & Utilization
See allocation by person and by project, and catch over-allocation before it causes a delay.
Milestone & Time-Based Billing
Invoice against completed milestones or logged hours, whichever the client contract specifies.
Client Communication & Ticketing
Requests and support tickets logged against the project and client they belong to.
Proposal & Contract Management
Proposals, signed scope and change orders tracked against each client record.
Staff & Skill Tracking
Match available staff to a new project by skill, not by asking around.