Courier Software Built Around Every Parcel, Every Address
A courier company can be moving thousands of parcels a day, each needing an agent assignment, an address-level status update and, often, a cash-on-delivery reconciliation. TCB Infotech builds the tracking layer that keeps parcels, agents and COD in one system, connected to the ERP you already run.
50+ ERP and software projects. Zero failed projects since 2021.
Every Parcel, Tracked to the Door
Every parcel tracked from pickup to the doorstep
A courier operation moving hundreds or thousands of parcels a day needs the pickup, the agent assignment and the final address-level delivery tracked as one thread, not as separate spreadsheet rows that lose sync. TCB Infotech builds parcel tracking that follows a parcel from pickup through to proof of delivery.
- Parcel status tracked to the address level.
- Delivery agent assigned and visible per parcel.
- One system instead of separate pickup and delivery logs.
Connected to your ERP, built around COD and delivery volume
Parcel and delivery data connects to your existing ERP for billing and client invoicing, while custom software covers COD reconciliation and route assignment, and AI handles the repetitive part: matching COD collections to invoices and flagging parcels stuck at a hub longer than expected.
- Connects to your existing ERP, no replacement required.
- Custom COD reconciliation and route assignment.
- AI flags parcels delayed at a hub or agent.
From Your Current Delivery Workflow to a Running System
Built Around Your Delivery Volume, Not a Generic Template
Parcel & Address-Level Tracking
Every parcel tracked from pickup to the exact delivery address, not just a citywide status.
Delivery Agent Assignment
Parcels assigned to delivery agents by zone and load, with assignment visible in one view.
COD Collection & Reconciliation
Cash-on-delivery collections matched against parcels and invoices, instead of reconciled by hand at day's end.
Route & Zone Optimization Tracking
Delivery routes and zones tracked against actual drop density, not a fixed plan that ignores volume changes.
Customer Notification & Proof of Delivery
Automatic status updates to the customer and a proof of delivery record attached to the parcel.
Billing & Client Invoicing
Delivery volume and COD data connected to your ERP for client billing.
What Changes for a Courier Company
Why Courier Companies Run Their Systems Through TCB Infotech
Courier Companies, Answered
What does TCB Infotech actually build for a courier company?
Does this replace our existing ERP or delivery management system?
How do you track a parcel down to the delivery address?
How long does a courier engagement typically take?
What support do we get after go-live?
Can ERP integration, custom software and AI be combined into one engagement?
Get Courier Software Built Around Your Delivery Volume
Every courier company handles pickup, zones and COD differently. Book a free consultation, tell us your delivery volume and workflow, and we will scope the tracking and AI that fits.
Book a Free Consultation →No commitment. See a scope before you decide.
How Courier Parcel Tracking Works
From pickup to proof of delivery. Here is how we track parcels, agents and COD for a courier company.
Tracking, Assignment and Reconciliation, in One Record
One parcel record, from pickup to the doorstep
Each parcel carries its pickup time, current hub or agent, and address-level delivery status in a single record, so an ops team can answer a customer's "where is my parcel" question without calling the agent directly.
- Parcel status tracked to the address level.
- Hub and agent visible at each stage.
- One system instead of separate pickup and delivery logs.
Delivery agents assigned by zone and load, not by guesswork
Parcels are assigned to delivery agents based on zone and current load, with route and zone data tracked against actual drop density so assignment reflects what agents are actually carrying that day.
- Assignment based on zone and current load.
- Route and zone tracked against real drop density.
- Reassignment visible when a parcel is delayed.
Cash-on-delivery reconciled against the parcel, connected to your ERP
Cash-on-delivery collections are matched against the parcel and the client invoice, and delivery volume and billing data connect to your existing ERP instead of being re-entered by hand at month end.
- COD collections matched against parcels and invoices.
- Delivery volume connected to client billing.
- Billing detail flows into your existing ERP.
Everything Included in the Engagement
Parcel & Address-Level Tracking
Every parcel tracked to the exact delivery address, with status updated at pickup, hub and delivery.
Delivery Agent Assignment
Assign parcels to agents by zone and current load, visible in one dashboard.
COD Collection & Reconciliation
Match cash-on-delivery collections against parcels and invoices automatically.
Route & Zone Optimization Tracking
Track routes and zones against actual drop density, not a fixed delivery plan.
Customer Notification & Proof of Delivery
Send automatic status updates and capture proof of delivery against each parcel.
Billing & Client Invoicing
Connect delivery volume and COD data to your ERP for client billing.