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Industries / Government & Public Sector / Smart Cities

One View Across Traffic, Utilities and City Services

A smart city project runs on dozens of connected systems, sensors and vendors, each reporting status differently. TCB Infotech builds ERP integration, custom software and AI that pulls those systems into one view your team can actually act on.

50+ ERP and software projects. Zero failed projects since 2021.

System Status, Today (Illustrative)
Traffic signal network, Zone 2
All intersections reporting
Normal
Utilities, water pressure sensors
3 sensors delayed reporting
Attention Needed
Waste collection routes
On schedule, all zones
Normal
Streetlight sensor grid, Zone 5
Fault reported, vendor notified
Attention Needed
Illustrative dashboard. Officers decide on operational action.
100%
Scoped to your process before work starts
Zero
Failed projects since 2021
Multi-system
Traffic, utilities and services in one view
Vendor-linked
Compliance records tracked against every contract
Why It Fits

Built around a project with many moving systems

A smart city project rarely fails from a lack of systems. It fails when no one has one connected view of all of them.

One View, Many Systems

Traffic, utilities and services pulled into a single dashboard

Each city system already reports status somewhere. Instead of asking teams to check five different consoles, the system pulls that status into one dashboard, zone by zone.

  • Status pulled from existing systems and sensors.
  • Zone-wise and system-wise views for different teams.
  • Attention-needed conditions flagged, not buried in noise.
City traffic and infrastructure systems monitored on a dashboard
ERP, Software and AI Together

Vendor records, compliance and automation from one team

ERP integration keeps vendor and contract data connected, custom software handles the zone or system-specific reporting a generic tool does not cover, and AI removes the manual work of checking every system daily.

  • Connects to your existing ERP or city systems.
  • Custom modules for zone-specific or system-specific needs.
  • AI surfaces patterns, officers still decide on action.
Team reviewing connected city systems and vendor compliance data
How It Works

From scattered systems to a connected view

1
Map
We review which city systems, sensors and vendors are already in place and how they report.
2
Scope
We agree which systems and zones are covered first, and a fixed timeline.
3
Build
Integrations, custom dashboards and AI tracking are built and tested against live data.
4
Launch
The dashboard goes live zone by zone, with close support in the first weeks.
5
Support
The same team stays available as new systems or zones are added.
What We Handle

Six areas we build for smart city projects

📡

Multi-System Status Tracking

Traffic, utilities, waste and other city systems pulled into one dashboard, zone by zone.

💬

Citizen Service & Complaint Tracking

A trackable status for citizen complaints, from intake to the team currently handling it.

💼

Vendor & Contractor Management

Contract, work order and performance records tracked against each vendor and zone.

📋

Compliance & Regulatory Reporting

Reports formatted for the regulatory and funding bodies your project answers to.

💰

Budget & Project Tracking

Budget lines and milestones tracked against each system or zone in the project.

📡

Data & Sensor Integration Tracking

Sensor feeds and system data pulled into one place, with gaps and delays flagged.

What Changes

What changes for a smart city project

Visible
Every city system's status in one shared view
Traceable
Complaints and vendor work orders tracked end to end
Connected
ERP, custom software and AI working off the same data
Compliant
Reporting built for the regulators your project answers to
Faster
Attention-needed conditions flagged instead of buried
Zero
Failed projects since 2021
Why Us

Why smart city projects build with TCB Infotech

1
Built around your systems, not a template
Zones, systems and vendors are mapped from your actual project, not a generic smart city module.
2
ERP, software and AI from one team
Integration, custom dashboards and automation are scoped and delivered together.
3
Direct access to the people building it
You work with the engineers on your system directly, not through a relay.
4
Support after go-live
The same team stays available as new systems, sensors or zones are added.
5
One contract for combined engagements
ERP integration, custom software and AI tracking are scoped and billed as a single engagement.
6
Proven delivery
50+ ERP and software projects, with zero failed projects since 2021.
FAQ

Smart Cities, answered

What does TCB Infotech build for a smart city project?
We build multi-system status tracking across traffic, utilities and city services, citizen complaint tracking, vendor and contractor management, and compliance reporting, combining ERP integration, custom software and AI into one connected view.
Does this replace our existing city control system?
No. The system connects to your existing ERP, city systems or sensor platforms rather than replacing them, pulling their status into one shared view.
How are multiple vendors and contractors handled?
Vendor and contractor records, work orders and compliance documentation are tracked against each system or zone, so status and paperwork stay linked to the right contract.
How long does a typical smart city engagement take?
Most engagements move from process mapping to a working pilot in 10 to 16 weeks, depending on how many city systems and data sources are in scope.
What happens after the dashboard goes live?
The same team stays available for support, fixes and changes as new systems, sensors or zones are added to the project.
Does the AI make decisions about city operations?
No. The AI tracks system status, flags attention-needed conditions and surfaces patterns across systems. Approvals and operational decisions remain with the designated officers.

Get One View Across Your City Systems

Tell us which systems, sensors and vendors your project already runs, and we will scope the ERP, software and AI that connects them.

Book a Free Consultation →

No commitment. See a scope before you decide.

Industries / Government & Public Sector / Smart Cities Features

How Multi-System City Tracking Works

From a sensor reading to a dashboard your team acts on. Here is how city systems, complaints and vendor data are pulled together.

Core Capabilities

System status, complaints and vendor data, tracked together

System Status Feed

Traffic, utilities and services pulled into one feed

Status already reported by traffic controllers, utility meters and service consoles is pulled into a single feed, organized by zone and system, instead of staff checking each console separately.

  • Zone-wise and system-wise breakdown.
  • Attention-needed conditions flagged automatically.
  • Historical status for trend review.
Smart city control room monitoring multiple system feeds
Complaint Tracking

A citizen complaint tracked from intake to resolution

Every citizen complaint is logged against a zone and system, with status visible from the day it is raised until the responsible team marks it resolved.

  • Complaint linked to zone, system and vendor.
  • Status visible to the citizen and to staff.
  • Repeated-complaint patterns surfaced for review.
Staff reviewing citizen complaint status by city zone
Vendor and Compliance Records

Contract and compliance paperwork tied to the right system

Vendor contracts, work orders and compliance documents are tracked against the system or zone they cover, so paperwork does not go missing when a vendor changes.

  • Work orders tied to vendor and zone.
  • Compliance documents searchable by contract.
  • Reports formatted for regulatory review.
Reviewing vendor compliance documents for a city project
What You Get

Everything included in the engagement

📡

Multi-System Status Tracking

Traffic, utilities, waste and other systems in one dashboard, zone by zone.

💬

Citizen Service & Complaint Tracking

A trackable status for every complaint, from intake to resolution.

💼

Vendor & Contractor Management

Contract, work order and performance records tied to each vendor and zone.

📋

Compliance & Regulatory Reporting

Reports formatted for the regulatory and funding bodies your project answers to.

💰

Budget & Project Tracking

Budget lines and milestones tracked against each system or zone.

📡

Data & Sensor Integration Tracking

Sensor feeds pulled into one place, with gaps and reporting delays flagged.