Google Workspace AI Integration
Gmail and Sheets already carry a large share of your operational data, and none of it reaches the ERP without someone copying it across by hand.
Why It Matters
A purchase confirmation or a delivery update usually arrives as an email and either gets manually re-typed into the ERP or, more often, never does. AI reads the email, extracts the relevant fields, and posts them, flagging anything unclear for a person to check.
Teams build real operational trackers in Sheets because they are fast and flexible. Instead of replacing them, this connects the same Sheet to live ERP data, so it refreshes automatically and nobody has to remember to update it before a meeting.
The integration reads and writes through Google Workspace's official APIs, the same access layer Google supports for legitimate third-party apps. This keeps the integration stable across Google's own platform updates rather than depending on a fragile workaround.
The integration operates under your existing Google Workspace permission model, so it never gains broader access than the account it runs under already has. Your admin retains full control over what is granted and can revoke it the same way as any other app.
Gmail gets email extraction, Sheets gets live data connections, Drive gets document search, Calendar gets capacity-aware scheduling. Each capability is built for how that specific app is actually used in your business, not a one-size-fits-all bolt-on.
Order, request and complaint details pulled from emails into your ERP.
Existing spreadsheet trackers connected to live ERP figures, refreshed automatically.
Policy and procedure documents searched and answered from a plain question.
Bookings and follow-ups checked against real ERP capacity or order status.
ERP approval requests routed by email or chat, actionable without switching apps.
Draft quotes, letters or reports generated from ERP data directly in Docs or Sheets.
We identify which app, usually Gmail or Sheets, has the clearest gap to close first.
We build the connection using Google Workspace's supported APIs, under your domain's permissions.
We link the same integration into your ERP's API or database for read and write access.
We build the extraction, drafting or lookup capability specific to the app and task.
We test with real emails and sheets, then extend to more apps once it is proven.
Manual data pulls from ERP
Trackers, not stale exports
Email-to-order turnaround
New app for your team to learn
Questions from your own documents
Data across email and ERP
We build ERP systems, so the connection to your ERP is correct, not just the Google side.
No new software to adopt, the capability lives inside Gmail, Sheets and Drive.
The integration only sees what your domain's existing access controls already allow.
We prove the value on one app before proposing to extend it further.
We choose the approach that fits your data and hosting rules, with no lock-in.
It connects the Google Workspace apps your team already uses, such as Gmail, Sheets, Drive and Calendar, to your ERP, and adds AI capability inside them, such as extracting order details from an email or pulling live ERP figures into a Sheet.
No, it is built independently using Google Workspace's own APIs to read and write data. The AI layer is model-agnostic, so it does not depend on one vendor's built-in assistant being enabled or available.
Gmail, Sheets, Drive and Calendar are the most common starting points, connected through Google's supported APIs. We assess your specific domain setup before proposing what is realistic.
Yes, with your approval. It can classify incoming emails, extract order or request details, and either draft a response or post the extracted data into your ERP, with uncertain cases flagged for a person.
The integration runs under your organisation's existing Google Workspace permissions, so it only sees what the connected account is already authorised to access, and your admin retains full control to revoke access.
A first integration covering one app, such as Gmail or Sheets, usually takes five to seven weeks, depending on your domain configuration and the ERP connection involved.
Related
The other services in this section, and related pages from TCB Infotech.
No commitment. A practical look at your Google Workspace setup.
