Custom ERP
Custom ERP services on any platform
From selection and implementation to audit, customisation, performance, migration, support and training: one team for the ERP lifecycle.
Custom ERP services
- ERP Audit and System Review Services
An independent ERP audit covering licensing exposure, segregation of duties, data quality and configuration drift, with a ranked findings register and fix plan.
- ERP Consulting and Selection Services
Independent ERP consulting: requirements before products, scripted demos, weighted scoring, fit-gap analysis and a business case with a 3 to 5 year TCO view.
- ERP Customization Services
ERP customization done so it stays supportable: what to build, what to configure and what to leave alone, so you do not pay interest on every change.
- ERP Implementation Services and Method
ERP implementation run as a method, not a hope. Phased rollout, process design before configuration, early data work, real UAT, cutover and hypercare.
- ERP Migration and Upgrade Services
Move to a new ERP or upgrade the one you already run. Scoped data migration, cleansing, reconciliation, rehearsed cutover and a rollback plan that is tested.
- ERP Performance Optimization Services
Slow ERP? We measure the operations your users complain about, then fix the real cause: indexes, data volume, custom code and reporting load. Before and after.
- ERP Support and AMC Services
ERP support and AMC with published response and resolution targets per priority, coverage hours, a monthly bucket of change effort and monthly ticket reporting.
- ERP User Training Services
Role-based ERP training run on a copy of your own database. Super-user programmes, finance and close sessions, role guides and onboarding for new joiners.
What we do for your ERP
ERP consulting and selection
Write down what the business needs, weight criteria before any demo, score the shortlist on evidence.
ERP implementation
A method that deals with the real risks: sponsor, internal owner, scope, data, training and go-live readiness.
ERP customization
Work down a four-rung ladder so each customisation is worth the upgrade cost it adds.
ERP audit and system review
An independent review of a live system: licensing, access, master data and controls.
ERP performance optimization
Measure the slow operations first, find where the seconds go and fix that.
ERP migration and upgrade
Replatform or upgrade with reconciled numbers and a rehearsed cutover.
ERP support and AMC
A support contract that names priorities, response targets, coverage hours and change effort.
ERP training
Role-based training on a copy of your own database, followed by a competence check.
What changed after go-live.
- SAP · Manufacturing3 daysMonth-end close, down from 9
Three plants ran on three systems and finance consolidated overnight, so nobody saw live cost or stock.
16 wk go-live timelineRead the case study (Manufacturing)
Questions we are asked
How long does an ERP implementation take?
A mid-market single-entity rollout usually runs 3 to 9 months from kick-off to go-live. Multi-entity programmes with several legal entities, multiple countries and heavy integration run 9 to 18 months. The variable is rarely the software: it is how fast your team decides, how dirty the data is and whether key users are freed up.
Will our customisations break when we upgrade?
It depends on how they were built. Work done through supported extension points, custom fields, app-level modules, published APIs and documented hooks usually survives an upgrade with a short regression test. Modifications to core files do not: they must be reapplied, retested and often rewritten every release.
What does an ERP AMC actually cover?
Your configuration, customisations, integrations, reports and users: the part a vendor product subscription does not cover. A contract worth paying for names the priority definitions, the response and resolution target per priority, the coverage hours, the included change effort per month and a monthly report.
How long does ERP training take?
End user training runs half a day to two days per role. Super-user training runs three to five days per person. For a mid-sized organisation the whole programme typically lands between two and four weeks of elapsed time.
Related
More in this section
The other services in this section, and related pages from TCB Infotech.
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- ArticleCustom vs Off-the-ShelfHow to decide between a custom enterprise application and off-the-shelf software: where each fits…
- ArticleBuild a Custom Web ApplicationWhat a custom web application is, when you need one instead of a spreadsheet or an off-the-shelf tool, how to scope it…
Talk to an ERP specialist
Free consultation. No sales pressure.