TCB Infotech account and data deletion
How to ask Thinkcompbon Infotech Private Limited (TCB Infotech) to delete your account and personal data.
This page explains how to ask Thinkcompbon Infotech Private Limited ("TCB Infotech", Malviya Nagar, Jaipur, Rajasthan, India) to delete your account and personal data. It applies to our website, the software and ERP systems we build or host, and the mobile apps we publish or operate.
Who holds your data
- Data we control: enquiries, contact and marketing data you give us directly, for example through our website, email or phone. TCB Infotech decides how this is used and deletes it on request.
- Data in your organisation's system: if you use an ERP system or app provided by your employer or another organisation (our client), your account is created and managed by that organisation's administrator. The organisation owns (controls) that data; TCB Infotech builds, hosts or supports the system on its behalf (as processor).
How to request deletion
- Through your organisation: if your account belongs to your employer's or another organisation's system, you can ask its HR or system administrator to deactivate and delete your account. Administrators can remove users and their data directly in the system.
- By email to us: write to [email protected] from your registered email with the subject "Data deletion request". Include your full name, the app, system or service concerned, and your organisation's name if it applies. For data held in an organisation's system, we verify the request with that organisation before acting on it.
We respond to deletion requests within 30 days.
What data is deleted
On an approved request we delete the personal data held about you in the service concerned, which can include:
- Profile and contact details (name, email, phone, address, emergency contact)
- Login credentials and access tokens
- Enquiries, messages and marketing preferences
- Where an app or system collected them: attendance records, check-in photos and location history
- Leave, expense, timesheet and similar work records you submitted
- Push-notification device tokens
- Activity and CRM records that are personal to you, where applicable
What may be retained, and why
Some records cannot be deleted immediately because we, or your organisation, are legally required to keep them (for example payroll/salary records, statutory attendance registers, invoices and financial/tax documents). These are retained only for the period required by applicable law (such as Indian tax, payroll and labour laws) and are then deleted or anonymised. They are not used for any other purpose during that period.
Backups containing your data are purged on our normal backup rotation, within 90 days after deletion from the live system.
Third parties
Our mobile apps use Google Firebase Cloud Messaging to deliver push notifications; the device token held there is removed when your account is deleted. We do not sell your data or share it with advertisers. See our Privacy Policy for the full details of what we collect and why.
Contact
Questions about this process:
THINKCOMPBON INFOTECH PRIVATE LIMITED
Malviya Nagar, Jaipur, Rajasthan, India
Email: [email protected]
Last updated: 6 November 2026