Slack AI Integration
Your team already lives in Slack for everything else. This integration brings your ERP in too: ask a business question in a channel and get an answer built from live data
Why It Matters
A quick stock check or an order status question interrupts whatever your team was doing in Slack, sending them into the ERP and back. Bringing the answer into the same channel keeps the conversation moving and keeps the answer visible to everyone in it.
An approval request buried in an email queue waits far longer than one that shows up where a person is already active.
Before answering, the integration checks the asking person's role against your ERP's own permission rules, so a question about payroll or margin only gets answered for someone already entitled to that data, in Slack exactly as in the ERP itself.
An approval request appears as an interactive message with the relevant record attached. Approving or rejecting it triggers the same workflow your ERP already runs for a manual approval, so the speed of Slack does not come at the cost of your audit trail.
Alerts are routed to the channel or person that owns that area, based on rules agreed during setup, so an inventory alert reaches operations and a payment alert reaches finance, without a person having to filter through a shared feed.
Stock, order, cash and sales questions answered directly from live ERP data.
Purchase, discount and expense approvals actionable with one click in Slack.
Stock shortages, overdue payments and unusual orders posted to the right channel.
Order and shipment status posted automatically when a milestone is reached.
The right person or channel notified based on your ERP's own routing rules.
Quick lookups triggered with a simple command, without typing a full question.
We identify which questions and approvals cost your team the most time to check today.
We build the connection through Slack's app platform and your ERP's API.
We map your ERP's permission rules onto who can ask what inside Slack.
We build the question-answering and alert logic for your chosen area.
We launch in one or two channels, then extend coverage as it proves useful.
Answers to routine questions
Approvals, seen where the team works
Context switches to check a system
Alerts, not buried in an inbox
Approvals, recorded properly
Access, matching your ERP rules
We build ERP systems, so answers and approvals are grounded in real, correct data.
Access inside Slack matches the permission rules already set in your ERP.
Every approval made in Slack is recorded in the ERP the same way a manual one would be.
We prove the value on your highest-friction area before extending further.
We choose the approach that fits your data and hosting rules, with no lock-in.
It connects your Slack workspace to your ERP, so your team can ask a business question in plain language directly in a channel or a direct message, and get an answer built from live ERP data, without opening a separate report.
Yes. Alerts such as a stock shortage, an overdue approval or an unusual order can be posted directly to the relevant Slack channel, so the team sees it where they already work instead of in a separate inbox nobody checks as often.
Yes, an approval request from your ERP can be posted into Slack with the relevant details attached, and the approver can approve or reject it with a click, which is then recorded back in the ERP.
Access follows your existing Slack workspace membership and your ERP's own permission rules, so a person can only ask about and see data their role is already entitled to.
Both. Some teams prefer questions and alerts in a shared channel for visibility, others prefer direct messages for privacy, and the setup is built around how your team actually organises Slack.
A first integration covering questions and alerts for one area, such as sales or inventory, usually takes five to seven weeks, depending on your ERP's API.
Related
The other services in this section, and related pages from TCB Infotech.
No commitment. A practical look at your Slack workflow.
