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ERPNext

ERPNext partner for customization and support

Business-first ERPNext implementations: we map your process, configure around it, move your data, train your people and support you after go-live.

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ERPNext services

  • ERPNext Customization Services

    Custom fields, workflows, scripts, reports and apps for ERPNext. TCB Infotech builds what standard ERPNext does not cover, in a way that survives upgrades.

  • ERPNext Features: One Open-Source ERP for the Whole Business

    ERPNext features: one open-source suite for accounting, inventory, manufacturing, CRM and HR, built on Frappe with no per-user licensing. By TCB Infotech.

  • ERPNext Health Check Services

    Slow screens, reports nobody trusts, an upgrade nobody dares attempt. These usually trace back to a few specific decisions in the setup.

  • ERPNext Implementation Services

    ERPNext implementation in phases, on your real data and processes. Discovery, configuration, migration, training and a supported go-live from TCB Infotech.

  • ERPNext Integration Services

    Connect ERPNext to your e-commerce, payment, banking, logistics and CRM systems with monitored API integrations that keep data in step automatically.

  • ERPNext Migration Services

    Move to ERPNext from spreadsheets or an older ERP without losing history. TCB Infotech cleans, maps, loads and reconciles every batch before you cut over.

  • ERPNext Support and AMC Services

    Annual maintenance and support for ERPNext: a named team, agreed response times, backups, monitoring, version upgrades and small changes included every month.

  • ERPNext User Training Services

    Role-based ERPNext training on your own data. We train finance, stock, sales, production and admin users until each team can run a full cycle unaided.

ERP modules we specialise in

  • Sales and CRM

    Lead management, opportunity tracking, sales automation and customer relationship management.

  • Manufacturing

    Production planning, work orders, bill of materials, quality control and shop floor management.

  • Inventory and warehouse

    Stock management, multi-warehouse operations, barcode scanning and automated replenishment.

  • Accounting and finance

    General ledger, invoicing, expense management, bank reconciliation and financial reporting.

  • Purchase management

    Vendor management, purchase orders, procurement automation and supplier performance tracking.

  • Human resources

    Employee database, attendance, leave, payroll, recruitment and performance reviews.

  • Project management

    Task tracking, timesheets, project planning and resource allocation.

  • eCommerce and website

    Online store, product catalog, payment gateway integration and order management.

  • ERPNext articles

    Guides and articles on ERPNext implementation, customization and upgrades.

How we deliver ERPNext

  • Discover and requirements

    Stakeholder interviews and process mapping end in a requirements document you sign off.

  • Solution design

    Modules, customizations, integrations, roles and workflows reviewed as mockups before development.

  • Development and configuration

    Weekly live demos of a configured ERPNext instance in staging; changes documented and approved.

  • Testing and training

    Functional, integration, performance and user acceptance testing, with role-specific training.

  • Data migration and go-live

    Customers, products and transactions migrated with validation, then go-live in a low-activity window.

  • Stabilization and optimization

    Usage monitored and workflows tuned after go-live, with complimentary support.

What changed after go-live.

  • ERPNext · Manufacturing44%Fewer late deliveries

    A make-to-order manufacturer planned production in spreadsheets and learned about shortages on the line.

    12 wk go-live timelineRead the case study (Manufacturing)

Questions we are asked

Is ERPNext really free?

Yes. ERPNext is free and open source: you can download it, install it on your own server and use it without licence fees. You still pay for hosting, either self-managed or through Frappe Cloud, and you may need implementation and support services.

What hosting options are available for ERPNext?

Frappe Cloud (managed hosting by the ERPNext team), any cloud platform such as AWS, Azure, Google Cloud or DigitalOcean, or your own on-premise servers. All features are available whichever you choose; there is no feature lock based on hosting.

Does ERPNext support Indian GST?

Yes, through the free, open-source India Compliance app. It pre-configures GST tax ledgers (CGST, SGST, IGST), HSN and SAC codes and item tax templates for in-state, inter-state and union territory transactions.

Does Frappe provide implementation services?

No. Frappe works with a global network of certified partners, such as TCB Infotech, who handle implementation, customisation, migration and support.

Related

The other services in this section, and related pages from TCB Infotech.

Plan your ERPNext project

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