TCB Infotech privacy policy

Last Updated: November 2025

1. Introduction

THINKCOMPBON INFOTECH PRIVATE LIMITED (“TCB Infotech,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information:

• Name, email address, phone number, company name
• Business information provided during consultation requests
• Payment and billing information for services rendered

Automatically Collected Information:

• IP address, browser type, operating system
• Pages visited, time spent on pages, click data
• Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve our ERP implementation services
• Respond to inquiries and provide customer support
• Send service updates, marketing communications (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and prevent fraud

4. Information Sharing and Disclosure

We do not sell your personal information. We may share information with:

• Service Providers: Third-party vendors who assist in business operations (hosting, analytics, payment processing)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Secure servers and access controls
• Regular security audits and updates

However, no method of transmission over the internet is 100% secure.

6. Your Data Rights

You have the right to:

• Access, correct, or delete your personal information
• Opt-out of marketing communications
• Withdraw consent for data processing
• Request data portability

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.

8. Mobile Apps: Permissions and Data We Collect

The mobile apps we publish or operate for our clients (for example our ERP and employee apps, "the Apps") collect only the data needed for the features your organisation has enabled. Not every App uses every permission below; each App asks for a permission only when the feature that needs it is used. All data is sent over encrypted (HTTPS) connections to the system the App connects to.

• Location (precise / GPS): for example, to verify attendance at an approved office or client site at check-in. Where an App offers optional live location sharing (off by default), it records your location periodically so your manager can see field visits and routes during working hours, including when the App is in the background or closed. You can turn it off at any time, and a persistent notification shows while it is active.
• Camera and photos: for example, to capture a check-in selfie or to attach images you choose, such as expense receipts.
• Microphone (voice-to-text): when you dictate a note, speech is converted to text. On Android this happens on your device; on iOS the audio may be processed by Apple's speech-recognition service. We do not store voice recordings.
• Notifications and device identifiers: we use Google Firebase Cloud Messaging to deliver push notifications, which involves a device registration token (see "Third-Party Services" below).
• Account and work records: profile and contact details and the records you view or create in the App, such as attendance, leave, expenses, timesheets, payroll/payslip information and CRM/sales records.

You can withdraw consent for optional data (such as live location sharing) at any time in the App. To delete your account and data, see our Account & Data Deletion page.

9. Third-Party Services

Our website may use third-party services (Google Analytics, payment gateways) that have their own privacy policies. We encourage you to review their policies.

Our mobile apps use Google Firebase Cloud Messaging (a Google service) to deliver push notifications to your device. A device registration token is shared with Google for this purpose. We do not sell your personal information or share it with advertisers. For Google's handling of this data, see Google's Privacy Policy.

10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

11. International Data Transfers

Your information may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place for such transfers.

12. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

13. Changes to Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

14. Contact Us

For privacy-related questions or concerns:

THINKCOMPBON INFOTECH PRIVATE LIMITED

Malviya Nagar, Jaipur, Rajasthan, India

Email: [email protected]

Phone: +91 93505 11432