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Retail and e-commerce

Run Every Outlet From One View of Stock and Sales

A retail chain's real problem is not one store, it is many stores each with their own stock, sales and staff patterns that head office cannot see in real time.

Why It Matters

Why Multi-Store Is Different

Multi-Store Reality

Every outlet runs slightly differently, and head office needs to see all of it. A retail chain rarely runs as one clean process. Stock counts drift store to store, staff schedules vary by outlet, and head office often waits for an end-of-day report to know what actually happened.

  • Store-level variation handled without a rigid single template.
  • No end-of-day wait to see what happened across outlets.

ERP, Software and AI Together

Your existing ERP and POS, connected and automated across every store. Most retail chains already run an ERP and a POS at store level, the gap is connecting that data across outlets and automating the manual parts, like transfer requests or replenishment triggers.

  • Connects to your existing ERP and POS, no replacement required.
  • Custom software for the workflow a generic module does not cover.
  • AI automation for replenishment and transfer decisions.

What It Covers

How TCB Infotech Runs Retail Chain Software

Store-Level Visibility

Stock, sales and staff tracked per store, rolled up for head office. Each store keeps its own stock counts, sales totals and staff schedule, and all of it rolls up into a single head office view without extra manual reporting.

  • Store-wise stock, sales and staff in one dashboard.
  • No manual end-of-day consolidation.
  • Drill down from head office view to a single store.

Replenishment and Transfers

Reorder points and store-to-store transfers handled automatically. Reorder points are tracked by store and by product, and transfer suggestions are generated when one outlet is overstocked while another is running low, instead of head office manually comparing spreadsheets.

  • Reorder points tracked per store and product.
  • Transfer suggestions generated from actual stock levels.
  • Less manual comparison across outlets.

Staff and Loyalty

Shift schedules and loyalty data connected to the same system. Staff shift schedules are tracked alongside stock and sales, and loyalty points or customer purchase history follow the customer across whichever store they shop at.

  • Shift schedules tracked per store.
  • Loyalty and purchase history follow the customer.
  • Staffing and sales data viewed together, not in separate tools.

What's Included

Everything a Multi-Store Retail Chain Needs Tracked

Multi-Store Stock Visibility

See stock levels for every store and warehouse in one place, instead of calling each outlet for a count.

POS & Sales Data Sync

Sales data from every store's POS synced to your ERP so head office numbers match what actually sold.

Store-Wise Performance Reporting

Compare sales, stock turns and staffing across stores in one report instead of separate spreadsheets.

Replenishment & Transfer Automation

Automate reorder points and stock transfers between stores based on actual sales velocity.

How It Works

From Your Current Store Workflow to a Running System

Step 1

Map

Map how stock, sales and staff data currently moves between your stores and head office.

Step 2

Scope

Agree which stores, systems and workflows the engagement covers, and a fixed timeline.

Step 3

Build

Build the ERP and POS connections, custom modules and automation, tested against real store data.

Step 4

Launch

Roll out store by store or all at once, with the first weeks watched closely.

Step 5

Support

The same team stays available for support and changes as you open new stores.

What changed after go-live.

  • Odoo · Multi-Store Retail9Stores on one platform

    The tills ran on their own software, cut off from the back office. Staff reconciled by hand every night. Odoo joined the counter to inventory and accounting, so the day closes in one step.

    8 wk from kickoff to liveRead the case study (Multi-Store Retail)

FAQ

Questions we are asked

What does TCB Infotech do for retail chains?

We connect your existing ERP and POS across every store, build the custom software your specific multi-store workflow needs, and add AI automation for tasks like replenishment and transfer decisions, so head office sees stock, sales and staff for every outlet in one place.

Does this replace our existing ERP or POS?

No. The system connects to your existing ERP and POS across every store rather than replacing them, so store staff keep using the tools they already know while head office gets one connected view.

Can stock transfers and pricing be managed differently across stores?

Yes. Stock transfer rules and store-wise pricing can be tracked and automated by store, so a high-demand outlet and a slower one are not forced onto the same reorder or pricing logic.

How long does a retail chain engagement usually take?

Most engagements move from mapping your current store workflow to a working pilot within a few months, with scope and timeline confirmed after we review how many stores and systems are involved.

What happens after the system goes live?

The same team that built the system stays available for support and changes as you open new stores, add staff, or adjust how stock and sales are tracked.

Can ERP integration, custom software and AI be combined into one engagement?

Yes. Most retail chain engagements combine ERP or POS integration, a piece of custom software for a workflow a generic module does not cover, and AI automation for tasks like replenishment, scoped as one project.

Get One View of Stock and Sales Across Every Store

Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.