Retail and e-commerce
An order placed on one channel has to draw from the same stock as every other channel, or two customers end up buying the same last unit.
Why It Matters
An order placed on a marketplace and one placed on your own website need to draw from the same stock, not two separate counts that drift apart.
Tracking orders and stock is only useful if that data reaches your accounting and purchasing system.
What It Covers
Each order moves through placed, packed, shipped and delivered, with the current stage visible without opening a courier portal for every single order. Delays at any stage are flagged instead of surfacing only when a customer complains.
A single stock number feeds every channel, so a sale on a marketplace, your website or a second warehouse updates availability everywhere else at once, instead of each channel running its own count that drifts out of line.
Returns, refunds and marketplace integration tracked against the order.
What's Included
Orders from your website, marketplaces and social channels tracked in one place, instead of being checked separately on each platform.
Stock updated from one number across every channel and warehouse, so a sale on one platform is reflected everywhere else immediately.
Returns and refunds tracked against the original order, so stock is put back and the refund is issued without a manual cross-check.
Customer and order history tracked across every channel, so repeat customers and past orders are visible in one place.
How It Works
Step 1
We review how orders move today across your website, marketplaces and warehouse.
Step 2
We agree the ERP, software and AI pieces, such as stock sync or returns automation, and a fixed timeline.
Step 3
Order pipeline tracking, channel sync or returns automation are built and tested against your order data.
Step 4
The system goes live across your channels and is watched closely through the first order cycles.
Step 5
The same team stays available for support and changes as you add channels or warehouses.
The tills ran on their own software, cut off from the back office. Staff reconciled by hand every night. Odoo joined the counter to inventory and accounting, so the day closes in one step.
8 wk from kickoff to liveRead the case study (Multi-Store Retail)FAQ
We build software that tracks orders from placement through delivery, syncs stock across every sales channel and warehouse, manages returns and refunds, and connects that data to your existing ERP.
No. What we build connects to your existing ERP rather than replacing it, so your current accounting and purchasing setup stays in place.
Stock is synced across every channel and warehouse from one number, so a sale on one marketplace updates availability everywhere else instead of relying on a manual recount.
Most engagements move from mapping your current order and stock process to a working pilot within a few months. Scope and timeline are confirmed after we review how orders and stock move across your channels today.
The team that builds the system stays available for support, fixes and small changes after go-live, so order and stock tracking does not stall once the rollout is done.
Yes. Most online store engagements combine ERP integration, custom software for order or stock tracking, and AI where it removes manual channel reconciliation work, scoped as one project.
Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.
