Book a free consultation (opens in a new tab)

Retail and e-commerce

Furniture Retail Software Built Around Showroom, Warehouse and Delivery

A sofa on the showroom floor and the same model sitting in the warehouse are not the same stock entry, and a custom order changes the delivery timeline again.

Why It Matters

Why Furniture-Specific, Not Generic

Showroom Stock Isn't Warehouse Stock

What's on the floor and what's in the warehouse, tracked apart. A showroom needs display pieces on hand, not just a total count somewhere in the system.

  • Custom orders tied to the exact variant chosen.
  • Floor model replacement flagged before the shelf goes empty.

ERP, Software and AI Working Together

Showroom, warehouse and delivery data connected to your existing ERP. Showroom and warehouse stock, custom orders and delivery schedules are only useful together.

  • Connects to your existing ERP, no replacement needed.
  • AI applied where store-to-warehouse coordination is slowest.

What It Covers

How Furniture Retail Stock and Delivery Tracking Works

Showroom vs Warehouse

What's on the floor tracked apart from what's in the warehouse. Every model has two counts: what is on display and what is sitting in the warehouse. Both are tracked separately, so a showroom sale does not accidentally draw down warehouse stock meant for a different order.

  • Showroom display stock counted apart from warehouse stock.
  • Floor model wear and replacement flagged on its own.
  • Warehouse count reserved against confirmed orders.

Custom Orders & Delivery

Custom orders and variants tracked through to delivery and installation.

  • Variant detail carried from order to delivery slip.
  • Delivery and installation scheduled by capacity, not guesswork.
  • Customer notified as the order moves through each stage.

Vendors & After-Sales

Vendor orders and after-sales service tracked against the piece sold. Orders placed with vendors or manufacturers are tracked against actual showroom and warehouse need, and a service or repair request after the sale is logged against the exact piece and order it came from.

  • Vendor orders tied to real showroom and warehouse need.
  • Service and warranty requests logged against the original sale.
  • Repeat issues visible by model, not scattered across tickets.

What's Included

Everything a Furniture Showroom Needs Tracked

Showroom vs Warehouse Stock Tracking

Display pieces on the showroom floor tracked apart from warehouse stock, so a sale never depends on guessing which count is accurate.

Custom Order & Variant Management

Custom orders tracked against the exact fabric, finish or size a customer picked, not a generic product line.

Delivery & Installation Scheduling

Delivery and installation slots scheduled around bulky items and vehicle capacity, instead of being coordinated by phone calls.

Store & Online Stock Sync

Store showroom stock and an online catalog draw from the same numbers, so listed availability matches what a customer can actually view or order.

After-Sales Service Tracking

Service requests, repairs and warranty claims are tracked against the piece sold, not a fresh, unrelated ticket.

How It Works

From Your Current Floor Plan to a Running System

Step 1

Map

We review how showroom, warehouse and delivery stock are tracked today.

Step 2

Scope

We agree the ERP, software and AI pieces, such as delivery scheduling or vendor order tracking, and a fixed timeline.

Step 3

Build

Showroom-versus-warehouse tracking, custom order variants or delivery scheduling are built and tested against your stock data.

Step 4

Launch

The system goes live across showroom and warehouse, and is watched closely through the first delivery cycles.

Step 5

Support

The same team stays available for support and changes as your catalog and delivery network grow.

What changed after go-live.

  • Odoo · Multi-Store Retail9Stores on one platform

    The tills ran on their own software, cut off from the back office. Staff reconciled by hand every night. Odoo joined the counter to inventory and accounting, so the day closes in one step.

    8 wk from kickoff to liveRead the case study (Multi-Store Retail)

FAQ

Questions we are asked

What does TCB Infotech build for furniture retailers?

We build software that tracks showroom stock separately from warehouse stock, manages custom orders and variants, schedules delivery and installation, and keeps vendor or manufacturer orders visible against what is actually on the floor.

Does this replace our existing ERP system?

No. What we build connects to your existing ERP rather than replacing it, so your current purchasing and accounting setup stays in place.

How do you handle custom orders and variants like fabric or finish?

Each custom order is tracked against the specific variant a customer picked, fabric, finish or size, so the warehouse and delivery team work from the same order detail instead of a generic line item.

How long does a furniture retail engagement usually take?

Most engagements move from mapping your current showroom, warehouse and delivery process to a working pilot within a few months. Scope and timeline are confirmed after we review how stock and orders move today.

What happens after the system goes live?

The team that builds the system stays available for support, fixes and small changes after go-live, so showroom and delivery tracking does not stall once the rollout is done.

Can ERP integration, custom software and AI be combined into one engagement?

Yes. Most furniture retail engagements combine ERP integration, custom software for showroom, warehouse or delivery tracking, and AI where it removes manual coordination work, scoped as one project.

Talk to us about Furniture Retail software

Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.