Logistics and supply chain
TCB Infotech builds the tracking and documentation layer that keeps every mode, consignment and document in one place, connected to the ERP you already run.
Why It Matters
A single freight forwarding business can be booking an air shipment, following up a sea consignment already at port, and coordinating a road leg for last-mile delivery in the same afternoon.
The consignment and documentation tracking connects to your existing ERP for billing and accounts, while the piece of custom software covers what a generic module does not, and AI picks up the repetitive parts: flagging missing documents.
What It Covers
Each consignment carries its mode, current status and carrier details in a single record, so an ops team switching between an air shipment and a sea consignment is not switching between separate systems.
Bills of lading, airway bills and customs paperwork, attached and searchable.
Carrier and vendor rates are tracked by lane and mode, freight costs are calculated per consignment, and the billing detail connects to your existing ERP for invoicing rather than being re-entered by hand.
What's Included
Bills of lading, airway bills, delivery orders and customs paperwork attached directly to the consignment they belong to.
Freight costs calculated per consignment and connected to your ERP for invoicing, instead of recalculated by hand each time.
Carrier and vendor rates tracked and compared by lane and mode, so costing reflects the rate actually agreed.
A record of every update sent to a consignee or client, so status queries can be answered without digging through email.
Container and cargo-level detail tracked alongside the consignment, down to what is loaded and where it currently sits.
How It Works
Step 1
We review how your consignments move today: modes used, carriers, customs steps and current documentation habits.
Step 2
We agree the ERP integration, consignment tracking and any AI automation, with a fixed timeline you review before work starts.
Step 3
Multi-mode tracking, documentation records and carrier rate management are built and tested against real consignment data.
Step 4
The system goes live for your ops team, watched closely through the first shipment cycles.
Step 5
The same team stays available for support and changes as your carriers, modes or routes change.
A 3PL operator took bookings on calls, tracked stored goods on paper, and waited days for proof of delivery before billing. ERPNext joined bookings, warehouse, trips and billing into one system.
10 wk from kickoff to liveRead the case study (3PL Operator)FAQ
We build the tracking, documentation and billing layer a freight forwarder needs across air, sea and road shipments: multi-mode consignment tracking, customs and carrier documentation records, freight costing, and AI automation for repetitive tracking and paperwork tasks, connected to your existing ERP.
No. The software and AI we build connects to your existing ERP or transport management system rather than asking you to replace it. You keep the system you already run and add the tracking and documentation layer around it.
Every shipment's customs paperwork and carrier documentation, bills of lading, airway bills and delivery orders, is logged against the consignment record, so a consignee query or a customs check can be answered from one place instead of searching across email and paper files.
Most engagements move from mapping your current shipment and documentation workflow to a working pilot within a few months. Exact scope and timeline are confirmed after we review how your shipments, modes and carriers currently flow.
The same team that built the system stays available for support, fixes and changes as your shipment volume, carriers or routes change, rather than handing you off to a separate support desk.
Yes. Most freight forwarding engagements combine ERP integration, a piece of custom software for a workflow a generic module does not cover such as multi-mode consignment tracking, and AI automation for documentation or tracking, scoped as one project.
Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.
