Book a free consultation (opens in a new tab)

Logistics and supply chain

Cold Chain Software Built Around Temperature and Location Together

A cold chain logistics business is not just moving freight, it is keeping every shipment inside a temperature range across multiple vehicles, cold stores and clients at once.

Why It Matters

Built for Temperature-Sensitive Freight

Temperature and location tracked as one record, not two

A cold chain shipment can be in range for most of a route and slip out of range for ten minutes near a loading dock, and that ten minutes is exactly what a client or auditor will ask about.

  • One record per shipment instead of separate logs.

ERP, Software and AI Working Together

Connected to your ERP, built around excursions and multi-client storage.

  • Connects to your existing ERP, no replacement required.
  • Custom tracking for multi-client cold storage.
  • AI flags an excursion as it happens, not after the fact.

What It Covers

How Cold Chain Tracking Works

One timeline for temperature and location, not two

Every shipment carries a single timeline of temperature and location readings, so a ten-minute excursion near a loading dock shows up exactly where and when it happened instead of being buried in a separate temperature log.

  • Temperature and location on the same timeline.
  • Readings tied to a specific shipment and leg.
  • Historical timeline available if a client requests it.

Excursion Alerts

An excursion flagged as it happens, not during a monthly review.

  • Excursions flagged in near real time.
  • Location and duration logged automatically.
  • Documentation ready for a client or auditor.

Storage, Maintenance & Billing

Multi-client storage, reefer maintenance and billing, connected to your ERP.

  • Cold storage tracked by client and bin.
  • Reefer and vehicle maintenance tracked against schedule.
  • Billing detail flows into your existing ERP.

What's Included

Built Around Your Cold Chain, Not a Generic Template

Excursion Alerts & Documentation

An excursion outside the set range is flagged with the time and location it happened, and logged for the record.

Multi-Client Cold Storage Tracking

Cold storage tracked by client and by bin, so shared storage does not mean mixed-up records.

Vehicle & Reefer Unit Maintenance

Reefer unit and vehicle maintenance tracked against schedule, so a breakdown risk is caught before it affects a shipment.

Delivery & Handover Documentation

A temperature log and handover record attached to every delivery, ready if a client or auditor asks for it.

Billing & Client Reporting

Storage and shipment data connected to your ERP for client billing and temperature reporting.

How It Works

From Your Current Tracking to a Running System

Step 1

Map

We review how temperature and location are currently tracked, across vehicles, cold stores and clients.

Step 2

Scope

We agree the ERP integration, temperature tracking and excursion alerting pieces, with a fixed timeline you review.

Step 3

Build

Temperature and location tracking, excursion alerts and storage records are built and tested against your shipment data.

Step 4

Launch

The system goes live for your ops and cold store teams, watched closely through the first shipment cycles.

Step 5

Support

The same team stays available for support as your fleet, clients or cold storage capacity change.

What changed after go-live.

  • ERPNext · 3PL Operator6Branches on one system

    A 3PL operator took bookings on calls, tracked stored goods on paper, and waited days for proof of delivery before billing. ERPNext joined bookings, warehouse, trips and billing into one system.

    10 wk from kickoff to liveRead the case study (3PL Operator)

FAQ

Questions we are asked

What does TCB Infotech actually build for a cold chain logistics business?

We build the tracking and alerting layer a cold chain business needs: temperature and location tracked together, excursion alerts and documentation, multi-client cold storage tracking, and AI automation for flagging excursions, connected to your existing ERP.

Does this replace our existing ERP or fleet management system?

No. The software and AI we build connects to your existing ERP or fleet management system rather than asking you to replace it. You keep the system you already run and add the temperature and location tracking layer around it.

How do you document a temperature excursion for a client or auditor?

Every excursion is logged against the shipment with the time, location and duration it happened, along with the delivery and handover record, so a client or auditor question can be answered from one record instead of a manual temperature-log search.

How long does a cold chain engagement typically take?

Most engagements move from mapping your current temperature and location tracking to a working pilot within a few months. Exact scope and timeline are confirmed after we review your fleet, cold storage and client structure.

What support do we get after go-live?

The same team that built the system stays available for support, fixes and changes as your fleet, clients or cold storage capacity change, rather than handing you off to a separate support desk.

Can ERP integration, custom software and AI be combined into one engagement?

Yes. Most cold chain engagements combine ERP integration, custom software for temperature and location tracking, and AI automation for excursion alerts, scoped as one project.

Get Cold Chain Software Built Around Your Shipments

Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.