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ERPNext Training

ERPNext User Training Services

An ERP is only adopted when each team can complete its own work in it without asking for help.

  • 5-10Sessions in a typical rollout
  • 2-3 hrPer session, with practice between
  • YourData, not a demo company
  • RecordedSessions you keep afterwards

Why It Matters

Systems do not get rejected, they get worked around

People remember what they have done, not what they watched

Each session is hands-on. Everyone is logged in under their own role and posts their own documents while we are in the room, so the first time a purchase manager raises a real order is not the first time they have seen the screen.

  • Everyone on their own login and permissions
  • Real transactions posted during the session
  • Homework between sessions, reviewed at the next one

Your administrator should not have to call us for a new user

The administrator track covers the routine work that otherwise becomes a support ticket every week: adding users and permissions, adjusting a print format, editing a workflow, checking background jobs and knowing where to look when something fails.

  • Users, roles and permission rules
  • Print formats, naming series and workflows
  • Backups, job queues and first-line diagnosis

From a training plan to teams working unaided

  1. Plan

    We list who does what in the system and build a track for each role.

  2. Prepare

    A training copy of your instance is set up with your data and real logins.

  3. Deliver

    Short hands-on sessions per role, with practice work in between.

  4. Assess

    Each team runs a full cycle on its own, and we note where people still hesitate.

  5. Reinforce

    Guides and recordings are handed over, with a refresher after go-live.

The tracks we run by role

  • Finance

    Invoices, payments, journal entries, tax handling, bank entries and the period close.

  • Stores and dispatch

    Receipts, transfers, delivery notes, batch and serial handling and stock counts.

  • Sales and purchase

    Quotations, orders, approval limits, price lists and converting documents correctly.

  • Production

    Bills of material, work orders, job cards, material issue and subcontracting.

  • HR and payroll

    Employee records, leave and attendance, shift handling and the payroll run.

  • Administrator

    Users, permissions, workflows, print formats, backups and first-line diagnosis.

Why teams choose TCB Infotech for ERPNext training

  • Trained by implementers

    The people teaching your team are the ones who configure ERPNext, so the answers are specific.

  • Your instance, your data

    Sessions run on a copy of your setup, which also exposes configuration gaps early.

  • Short sessions, spaced out

    Two hours with practice in between beats two days that nobody retains.

  • Assessment, not attendance

    A track is finished when the team completes a cycle unaided, not when the slides end.

  • Built for independence

    We aim to make your administrator self-sufficient for routine changes.

ERPNext training questions

Who should attend ERPNext training?

Everyone who will enter or approve a transaction, split by role rather than trained as one large group. Finance, stores and dispatch, purchase, sales, production and HR each get their own session, plus a separate deeper session for whoever will administer the system internally.

Do you train on sample data or ours?

Yours, on a training copy of your configured instance. People learn far faster when the item codes, customers and approval rules on screen are the ones they already recognise, and it surfaces configuration gaps while there is still time to fix them.

How long does training take?

Most rollouts need 5 to 10 sessions spread across two to three weeks, each about two to three hours. Short sessions with practice in between work much better than a two-day marathon nobody remembers.

Can you train the person who will administer ERPNext internally?

Yes. The administrator track covers users and role permissions, naming series, print formats, workflows, the customize view, background jobs, backups and where to look when something fails. The aim is that routine changes stop needing us at all.

What happens when we hire new staff later?

You keep the recorded sessions and the role guides written against your own configuration, which covers most new joiners. We also run refresher or new-hire sessions on request, and they are included in the change hours on our support plans.

Do you train teams that did not implement with you?

Yes. We start by reviewing your instance so the training matches how it is actually configured rather than a generic ERPNext course. If we find setup problems that would confuse users, we flag them before the sessions begin.

Get Your Team Confident in ERPNext

No commitment. A practical look at what your team needs to learn.