AI Sales Automation
Let dealers and distributors order the easy way, by message or a simple portal.
Why It Matters
A dealer sends an order in plain text on WhatsApp or email, or opens a simple portal and picks from your catalogue. There is nothing new to learn and no waiting for office hours. The order reaches you the moment they send it.
Instead of your team reading messages and typing every line into the ERP, the AI does the reading and the data entry. Your people move from copying orders to checking exceptions and looking after dealers.
A dealer places an order in plain text by message or on the portal.
The AI parses the message and pulls out items, quantities and delivery details.
Loose names and codes are matched to your real products and current prices.
Stock and the dealer's credit are checked, and unclear lines are flagged.
A clean sales order is created in your ERP for your team to confirm.
Not just reading the message. Everything between the dealer's request and a confirmed order.
Plain text, short codes, mixed spellings, a list or a paragraph. The AI pulls the order out of how the dealer really writes.
It maps loose item names to your product list and applies the right price list for that dealer, so lines are correct.
It reads current stock from your ERP, so orders that cannot be filled in full are held for a person to look at.
It looks at the dealer's credit position and outstanding balance, so orders past the limit are flagged before they go through.
When an item or quantity is ambiguous, it asks or marks the line for review instead of guessing and creating a wrong order.
It writes a clean sales order with the right items, quantities, prices and delivery details, ready for your team to confirm.
Proof
A distributor gave its trade customers a self-service ordering web app connected to its ERP, and went live in ten weeks.
Trade orders arrived by phone, email and fax, and the sales team priced, checked and keyed each one into the ERP.
Customers log in to see their own pricing and live stock, build an order from history or search and submit it into the ERP.
Orders arrive clean at any hour, with validation on codes and quantities, so the team spends less time on data entry.
We build ERP and software, so the AI writes into your system correctly, not into a disconnected inbox.
You decide which orders go straight through and which wait for a person to confirm.
We pick the model that fits your accuracy, cost and data needs. No lock-in to one provider.
Matching runs on your real products, price lists and dealer terms, not a generic list.
Unclear lines are flagged, not guessed, so a wrong order never slips through quietly.
Dealers send an order the way that suits them, in plain text on WhatsApp or email, or through a simple portal. The AI reads the request, matches the products and prices, and prepares an order in your ERP.
Yes. Once the AI parses the message and matches items, it creates a draft or confirmed sales order in your ERP with the right products, quantities and prices, ready for your team to review.
The AI matches loose names, short codes and common spellings to your real product list. When something is unclear, it flags the line for a quick human check instead of guessing.
Yes. It reads current stock and the dealer's credit position from your ERP, so orders that need attention are held for review instead of going through by mistake.
It is model-agnostic. We choose the model that fits your accuracy, cost and data needs, and you are not locked to any single provider.
Yes. You decide which orders go straight through and which wait for a person to confirm. The AI does the reading and data entry, your team keeps control of the final step.
Related
The other services in this section, and related pages from TCB Infotech.
No commitment. A practical look at your order flow.
