Cloud & DevOps / Managed Cloud Services
Full outsourced operation of your cloud environment: provisioning, patching, monitoring, backups, cost optimization and incident response, under one ongoing SLA.
Why It Matters
A single dedicated team covers provisioning, patching, monitoring, backups, cost optimization and incident response, so nothing falls into a gap between tools or people.
Resource usage is reviewed on a recurring basis, unused capacity is right-sized or removed, and spend trends are flagged early rather than discovered at the end of the month.
We review your existing cloud setup as it stands, without requiring a rebuild.
Response and resolution targets are agreed by severity, along with routine work expectations.
Provisioning, patching, monitoring and backups move to the dedicated team.
Usage is reviewed on a recurring basis to right-size or remove what is not needed.
Incidents are handled per the SLA, with regular reporting on status and spend.
New resources stood up as your environment needs them.
Systems kept current on a managed patching schedule.
Metrics and alerts watched around the clock.
Backup jobs run and checked as part of routine operations.
Usage reviewed on a recurring basis to keep spend in check.
Operated alongside your existing tools, and can cover ERP or CRM infrastructure where relevant.
A single team is accountable for the whole environment, not a set of disconnected vendors.
Response and resolution targets are set in advance, by severity, not decided in the moment.
Existing environments are onboarded as they are, without requiring a disruptive rebuild.
Usage is reviewed on a recurring basis, so spend is managed rather than only reported after the fact.
Regular updates on status and spend, so nothing is a surprise at review time.
Provisioning, patching, monitoring, backups, cost optimization and incident response are all handled by a dedicated team, so your internal team is not the one carrying day-to-day cloud operations.
Managed Cloud Services is the full outsourced operation of your cloud environment: provisioning, patching, monitoring, backups, cost optimization and incident response under one ongoing SLA. Cloud Management is the narrower service for teams that already run daily cloud operations in-house and want support on access control, resource governance and cost tracking, without handing over full infrastructure operation.
The SLA sets response and resolution targets for incidents by severity, along with expectations for routine work like patching windows and backup verification, so both sides know what to expect.
Our team monitors and responds according to the SLA, including outside business hours for the severity levels that call for it, so you are not the one paged first.
We review resource usage on a recurring basis, right-size or remove what is not being used, and flag spend trends before they turn into a surprise on the bill.
We onboard existing environments as they are. Rebuilding is only recommended where the current setup is actively working against reliability or cost, not as a default first step.
Related
The other services in this section, and related pages from TCB Infotech.
No commitment. Start with an environment review.
