Webhook AI Integration
Polling an external system for changes wastes calls and still misses things between checks. A webhook pushes the event to you the instant it happens.
Why It Matters
Polling an API every few minutes for a change means every change is stale by definition, and it wastes calls checking for updates that have not happened. A webhook pushes the event the instant it occurs, so your ERP reacts in real time instead of on a schedule.
External systems occasionally send a new event type or a payload shape you did not plan for, and a naive receiver just ignores it. This integration is built to capture and flag anything it cannot confidently interpret, so you find out the same day, not three months later.
Every incoming webhook is verified against the sending system's own signing method, so a call claiming to be from your payment provider or logistics partner is confirmed as genuine before its payload is even read, let alone acted on.
Once verified, the payload is interpreted to determine what type of event it is and what it implies for your ERP, even when the payload structure varies slightly between similar event types. Anything the interpretation is not confident about is flagged rather than acted on.
Webhook providers often retry a delivery if they do not get a fast enough acknowledgement, which can otherwise result in the same event being processed twice. Each event is checked against a processed-event record before any action is taken, so retries are safe by design.
Payment success, failure and refund events matched to orders and posted to your ERP.
Dispatch, delay and delivery events updating order status automatically.
Stock updates and supplier notifications synced into your ERP in real time.
Any event type not yet interpreted, captured and flagged rather than dropped.
Repeated deliveries of the same event checked and discarded to avoid double actions.
A full history of received events and the actions they triggered, for audit.
We identify which webhook events the external system sends and what each one means.
We build an endpoint to receive and verify the incoming webhook calls.
AI interprets each payload and determines the correct action to take in your ERP.
We check each event against processed history to prevent duplicate actions.
The receiver runs live with a flagged-event queue, refined as new event types appear.
Reaction to external events
Events silently lost
Duplicate actions from repeat deliveries
Failures, not discovered months later
Full event and action history
To new event types over time
We build ERP systems, so events trigger the correct action in your actual structure.
Unrecognised events are captured and flagged, never quietly dropped.
Repeated deliveries are checked and discarded, preventing duplicate ERP actions.
Incoming webhooks are verified against the source's own signing method.
We choose the approach that fits your data and hosting rules, with no lock-in.
It is a receiver built to catch real-time events sent by an external system's webhook, interpret what the event's payload means, and trigger the right action in your ERP, such as updating a record or starting a workflow, within seconds of the event happening.
A REST integration typically involves your system asking another system for data. A webhook is the reverse: the other system pushes an event to you the moment something happens, so you find out immediately instead of polling for a change.
It is captured and flagged rather than dropped silently. Many webhook failures go unnoticed for weeks because nothing was watching for them. This integration is built to surface any event it cannot confidently interpret.
Yes, a receiver can be built to accept events from several different external systems, each interpreted according to that source's own event structure and routed to the correct action in your ERP.
Each event is checked against a record of what has already been processed, so a retried or duplicate delivery, which webhook providers do send occasionally, does not create a duplicate action in your ERP.
A first working receiver for one event source usually takes four to six weeks, depending on how many event types need to be interpreted and acted on.
Related
The other services in this section, and related pages from TCB Infotech.
No commitment. A practical look at your event flow.
