Healthcare
A diagnostic lab runs on samples moving from collection through processing to a reported result, often across more than one center.
Why It Matters
Instead of checking a collection register, a processing log and a billing sheet separately, a lab technician gets sample status, turnaround time by test and billing tracked in one place, tied to the patient's test order.
TCB Infotech connects to your existing ERP or lab information system, builds the custom module for the workflow it does not cover, and adds AI that tracks turnaround time and flags samples running behind.
What It Covers
Each sample is logged at collection and tracked through processing to a reported result, so a lab technician can see exactly where a sample is in the workflow without walking the bench or calling another shift.
Turnaround time is monitored against the expected time for each test type, and samples routed between centers are tracked so staff know where a sample is even when it moves between locations for processing.
Billing and insurance claims are tracked against each sample and test ordered, reports are organized against the right patient record, and equipment status and reagent stock are flagged before they run short.
What's Included
Test requests and reports tracked and organized against each sample and patient.
Equipment status and reagent stock tracked and flagged before they run short.
How It Works
Step 1
We review how samples, turnaround time and billing move across your lab or centers today.
Step 2
We agree the ERP, custom software and AI pieces and a fixed timeline for you to review.
Step 3
Integrations, sample-tracking modules and turnaround time automation are built and tested against your data.
Step 4
The system goes live and is watched closely during the first weeks of real sample volume.
Step 5
The same team stays available for support as tests, centers or billing rules change.
Five sites ran wards, pharmacy and finance on separate systems, so the group close took weeks. SAP S/4HANA put them on one real-time platform and the close dropped by four days.
18 wk from kickoff to liveRead the case study (Hospital Network)FAQ
We connect your ERP or lab information system, build the piece of custom software a generic module does not cover, and add AI automation that tracks samples from collection to report and flags turnaround time issues so lab staff spend less time chasing that data by hand.
No. What we build connects to your existing ERP or lab information system rather than replacing it, so sample records, billing and equipment tracking stay in one place instead of moving to a new platform.
Each sample is tracked from collection through processing to reporting, and the AI flags samples running behind their expected turnaround time for lab staff to act on. It tracks and flags timing and workflow data only; it does not perform diagnosis, and reporting decisions remain with your lab and clinical staff.
Most lab engagements move from mapping your current sample, billing and reporting workflow to a working pilot within a few months. Exact scope and timeline are confirmed after that mapping stage.
The same team that built the system stays available after go-live to fix issues, adjust reporting and support changes as tests, centers or billing rules change.
Yes. Most lab engagements combine ERP integration, a custom module for a workflow a generic system does not cover, and AI for tracking turnaround time or sample status, scoped and delivered as one project.
Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.
