Healthcare
A multi-speciality clinic runs on appointments, billing and patient records moving across several departments and doctors at once.
Why It Matters
Instead of checking a paper token register, a separate appointment book and a billing counter one at a time, a clinic manager gets OPD queues, doctor-wise schedules and consultation billing tracked in one place, tied to the patient record.
Your clinic system, a custom module, and AI that flags delays. TCB Infotech connects to your existing ERP or clinic management system, builds the custom module for the workflow it does not cover, and adds AI that tracks queue and billing data and flags what needs attention.
What It Covers
Patients waiting for each doctor or speciality are pulled into one queue view, so front-desk staff see who is on time, delayed or available without walking between consultation rooms or calling each doctor's assistant.
Every consultation and procedure is linked to a billing entry, so a clinic manager can see which visits are billed, pending or need follow-up without cross-checking a separate billing ledger by hand.
Patient history and visit records are tracked across every speciality a patient visits, and follow-up or recall dates are flagged so they are not missed even when a patient sees more than one doctor.
What's Included
Doctor availability and speciality schedules tracked in one calendar instead of separate diaries.
Pharmacy and consumable stock tracked and flagged before it runs short.
How It Works
Step 1
We review how appointments, queues and billing move across your specialities today.
Step 2
We agree the ERP, custom software and AI pieces and a fixed timeline for you to review.
Step 3
Integrations, queue-tracking modules and billing automation are built and tested against your data.
Step 4
The system goes live and is watched closely during the first weeks of real OPD activity.
Step 5
The same team stays available for support as specialities, doctors or billing rules change.
Five sites ran wards, pharmacy and finance on separate systems, so the group close took weeks. SAP S/4HANA put them on one real-time platform and the close dropped by four days.
18 wk from kickoff to liveRead the case study (Hospital Network)FAQ
We connect your ERP or clinic management system, build the piece of custom software a generic module does not cover, and add AI automation that tracks OPD queues, doctor-wise schedules and consultation billing so front-desk staff spend less time chasing that data by hand.
No. What we build connects to your existing ERP or clinic management system rather than replacing it, so appointments, patient records and billing stay in one place instead of moving to a new platform.
Patients waiting for each doctor or speciality are pulled into one queue view so front-desk staff can see who is on time, delayed or available at a glance. The AI flags delays for staff to act on; it does not make clinical decisions, which remain with your doctors.
Most clinic engagements move from mapping your current appointment, billing and record workflow to a working pilot within a few months. Exact scope and timeline are confirmed after that mapping stage.
The same team that built the system stays available after go-live to fix issues, adjust reporting and support changes as specialities, doctors or billing rules change.
Yes. Most clinic engagements combine ERP integration, a custom module for a workflow a generic system does not cover, and AI for tracking OPD queues or billing status, scoped and delivered as one project.
Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.
