AI Chatbot Case Study
A Lead-Gen Chatbot That Never Misses a Visitor
A B2B services firm lost visitors who arrived after hours or left before sales replied. A lead-generation chatbot now greets, qualifies and books every visitor.
Results at a glance
- 35%More qualified leadsPeriod not stated · Internal measure
- 4 wkFrom kickoff to livePeriod not stated · Internal measure
The challenge: Traffic arrived, but the leads slipped away
By the time sales replied the next day, the interest had cooled and the lead was often gone.
- Visitors arrived after hours and at weekends.
- Form enquiries waited for a reply the next day.
- Warm interest cooled before sales followed up.
- Good leads were lost to slow response.
The solution: A chatbot that qualifies and books on the spot
It greets each visitor, answers pre-sales questions from the firm's content, asks the right qualifying questions, captures the details into the CRM, and books a meeting straight into the sales calendar.
- Greets visitors and answers pre-sales questions.
- Qualifies with the right prompts.
- Captures details into the CRM.
- Books a demo into the sales calendar.
How it was delivered: Tuned the qualifying, then went live
We ran it on live traffic, refined the prompts from real chats, and let it book meetings on its own. Complex enquiries still route to a person.
The chatbot went live in four weeks.
The outcome: More leads, captured the moment they arrive
Qualified leads rose by about 35 percent, meetings are booked straight into the calendar, and sales spend their time on conversations that are ready to move.
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