Enterprise integration
Enterprise Integration: APIs, WhatsApp Business API and Workflows
Connect your ERP, CRM and order systems to third-party APIs, WhatsApp and each other, with authentication, retries and monitoring built in.
What each service covers
API Integration
Connects your systems to third-party APIs such as shipping carriers, tax calculators and payment providers, with retries and error handling.
WhatsApp Business API Integration
Integrate the WhatsApp Business API into your ERP, CRM or order system with TCB Infotech, for order updates, support conversations and automated notifications.
Workflow Automation
Workflow automation that connects your apps and runs the steps between them: triggers, approvals and actions across ERP, email and the tools you use.
Custom software articles
Guides and articles on web apps, APIs, SaaS products and enterprise software.
SaaS product development guide
A practical guide to planning, building and launching a SaaS product.
What a custom web app costs
What drives the cost and timeline of a custom web application.
Explore this group
- API Integration Services Services
API integration with the third-party services you depend on, such as carriers, tax calculators and payment providers, with retries and error handling.
- WhatsApp Business API Integration
Integrate the WhatsApp Business API into your ERP, CRM or order system with TCB Infotech, for order updates, support conversations and automated notifications.
- Workflow Automation Services
Workflow automation that connects your ERP, email and tools: a trigger fires, rules are checked, the action happens and the right people are told.
Common questions
What does API Integration actually involve?
We connect your existing systems to third-party APIs that already exist, such as a shipping carrier, a tax calculation service or a payment provider, handling authentication, retries and error handling for every call going out.
What can the WhatsApp Business API actually be used for?
Order and shipping updates, appointment reminders, two-way support conversations and automated notifications triggered directly from your ERP, CRM or order system.
How is workflow automation different from an AI agent?
A workflow follows rules you define: when this happens, do that. An AI agent decides what to do on varied input. Workflows suit reliable, rule-based processes; agents handle the cases that need judgement. Many teams use both.
Related pages
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API Development and Integration: A Practical Guide
What an API is, when you need an integration, how to connect your systems and how to build one that is safe and easy to use. A plain practical guide.
Building Enterprise Applications: A Practical
A plain guide to building a custom enterprise application: what it is, the parts it is made of, how to scope and ship it, and how to keep it safe.