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Enterprise integration

Enterprise Integration: APIs, WhatsApp Business API and Workflows

Connect your ERP, CRM and order systems to third-party APIs, WhatsApp and each other, with authentication, retries and monitoring built in.

What each service covers

  • API Integration

    Connects your systems to third-party APIs such as shipping carriers, tax calculators and payment providers, with retries and error handling.

  • WhatsApp Business API Integration

    Integrate the WhatsApp Business API into your ERP, CRM or order system with TCB Infotech, for order updates, support conversations and automated notifications.

  • Workflow Automation

    Workflow automation that connects your apps and runs the steps between them: triggers, approvals and actions across ERP, email and the tools you use.

  • Custom software articles

    Guides and articles on web apps, APIs, SaaS products and enterprise software.

  • SaaS product development guide

    A practical guide to planning, building and launching a SaaS product.

  • What a custom web app costs

    What drives the cost and timeline of a custom web application.

Explore this group

  • API Integration Services Services

    API integration with the third-party services you depend on, such as carriers, tax calculators and payment providers, with retries and error handling.

  • WhatsApp Business API Integration

    Integrate the WhatsApp Business API into your ERP, CRM or order system with TCB Infotech, for order updates, support conversations and automated notifications.

  • Workflow Automation Services

    Workflow automation that connects your ERP, email and tools: a trigger fires, rules are checked, the action happens and the right people are told.

Common questions

What does API Integration actually involve?

We connect your existing systems to third-party APIs that already exist, such as a shipping carrier, a tax calculation service or a payment provider, handling authentication, retries and error handling for every call going out.

What can the WhatsApp Business API actually be used for?

Order and shipping updates, appointment reminders, two-way support conversations and automated notifications triggered directly from your ERP, CRM or order system.

How is workflow automation different from an AI agent?

A workflow follows rules you define: when this happens, do that. An AI agent decides what to do on varied input. Workflows suit reliable, rule-based processes; agents handle the cases that need judgement. Many teams use both.

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