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Workflow Automation

Workflow Automation Services

We connect your ERP, email and tools, and run the routine process between them: a trigger fires, the rules check out, the action happens, and the right people are told.

  • 15 hrsSaved per team each week
  • 90%Fewer manual handoffs
  • MinutesNot days, per task
  • 4 wkFirst workflow live

Why It Matters

The work between the apps is where time goes

Data moves on its own

When a form is filled, an order is placed or a deal is won, the data flows to the next system by itself, so nobody re-keys it and nothing is missed.

  • Triggers from forms, email, ERP and CRM
  • Data passed cleanly between systems
  • No more re-typing the same thing

Requests route themselves to the right person

Leave, purchase and expense requests go to the right approver, send reminders if they wait, and update every system once approved, so nothing sits in an inbox.

  • Rules decide who approves what
  • Reminders chase the stragglers
  • Systems update on approval

How a workflow runs: trigger, check, act, notify

  1. Trigger

    Something happens: a form, an email, an order, a time of day.

  2. Check

    The rules decide what should happen and who is involved.

  3. Act

    The workflow updates systems, creates records and moves data.

  4. Notify

    The right people are told, and the result is logged.

Processes that span apps and people

  • Finance and accounts

    Invoice processing, approvals, reminders and reconciliation across email and the ERP.

  • HR and onboarding

    Joining, leave, expenses and offboarding, with accounts and checklists handled.

  • Order to cash

    Quote to order to invoice to delivery, with each step triggering the next.

  • Procure to pay

    Indents, purchase orders, receipts and vendor payments, routed and approved.

  • Sales and CRM

    Lead capture, assignment, follow-up and handover into delivery and billing.

  • Reporting and alerts

    Scheduled reports, threshold alerts and exception flags sent on their own.

Why teams choose TCB Infotech for automation

  • We know your systems

    We build ERP and software, so workflows connect to your real stack.

  • Start where it pays back

    We automate the process that wastes the most time first.

  • Process first

    We tidy the flow before we automate it, so we are not speeding up a mess.

  • People stay in control

    Approvals and exceptions go to a person, not into a black box.

  • One steady team

    The people who scope it are the people who build it.

  • Support after launch

    We tune the workflows as your process changes.

Workflow automation questions

How is workflow automation different from an AI agent?

A workflow follows rules you define: when this happens, do that. An AI agent decides what to do on varied input. Workflows suit reliable, rule-based processes; agents handle the cases that need judgement. Many teams use both.

Do we need to replace our software?

No. Workflows run on top of what you already use. We connect your ERP, email and tools rather than replace them.

Can a workflow include human approvals?

Yes. Approvals are a core part. The workflow routes a request to the right person, waits, reminds, and continues once approved.

What if a step fails?

Workflows are built to retry, log the error and alert a person, so a failure is handled rather than silently lost.

How long until the first workflow is live?

A focused first workflow typically goes live in about four weeks, depending on the process and the systems it touches.

Which processes should we automate first?

Start with a high-volume, rule-based process that wastes time today, such as invoice handling, onboarding or order processing. The payback is quick and the risk is contained.

Automate Your Most Repetitive Process

No commitment. A working assessment of where automation fits.