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Business Automation / Approval Workflows

Approval Workflows Services

Structured, multi-step approval chains for purchase orders, leave requests, expense claims and more, with routing rules, notifications and a record of who approved what.

  • 0Approval steps skipped or left untracked
  • 100%Of decisions made by a person, not
  • 1 wkTypical time to configure your first
  • FullAudit trail kept on every request

Why It Matters

Approvals over email or chat lose the trail fast

Requests reach the right approver automatically

Each request is routed through a defined chain of approvers based on rules you set, so nobody has to remember who needs to sign off next.

  • Routing rules based on request type, amount, or department
  • No request stuck waiting on a forwarded email
  • Works for purchase orders, leave, expenses, and more

Every decision timestamped and stored

Each approval or rejection is recorded with a timestamp and the approver's name, so you can answer "who approved this, and when" without digging through an inbox.

  • Timestamped record of every decision
  • Easy to review during an audit or dispute
  • Nothing relies on a saved email thread

From a mapped chain to a recorded decision

  1. Map the chain

    Tell us the steps a request should follow and who approves at each one.

  2. Set routing rules

    Rules route each request to the right chain based on type, amount, or department.

  3. Approvers review and decide

    Each approver reviews the request in context and makes the call themselves.

  4. Automatic notifications

    Approvers and requesters are notified at every step, so nothing sits unseen.

  5. Audit trail recorded

    Every action is timestamped and stored for later review.

Everything needed to run a reliable approval chain

  • Configurable chains

    Set as many steps as a request type needs, from a single approver to a longer chain.

  • Role-based routing

    Requests route by type, amount, or department, not by whoever happens to be free.

  • Automatic notifications

    Approvers and requesters are alerted at every step, without a manual reminder.

  • Human decision, every time

    The system routes and records. A person always makes the approval decision.

  • Full audit trail

    Every approval or rejection is timestamped and stored for review or audit.

  • Connects to your ERP or CRM

    Approved requests can flow into your existing systems without manual re-entry.

Why teams build their approval chains with TCB Infotech

  • We map the chain before we build anything

    We start from how requests actually move through your teams today, not a generic template.

  • Human decisions stay human

    The system routes, notifies, and records. It never approves a request on its own.

  • Rules that match how your business works

    Routing by type, amount, or department, built around your actual approval policy.

  • An audit trail you can hand to an auditor

    Every step is timestamped, stored, and easy to export when it is needed.

  • Connected to what you already run

    Approved requests can flow into your existing ERP or CRM instead of sitting in a separate tool.

Approval Workflows, answered

What is an approval workflow?

An approval workflow is a structured, multi-step chain that routes a request, such as a purchase order, leave request, or expense claim, to the right people in order, so it is reviewed and approved before it moves forward.

Who actually approves a request?

A person does. Approvers such as a requester's manager or a finance manager review each request and make the decision. The system only routes, notifies, and records, it never approves anything on its own.

Can the chain change depending on the request type or amount?

Yes. Routing rules can send a request down a different chain based on its type, amount, or department, so a small expense claim and a large purchase order do not have to follow the same path.

How are approvers notified?

Each approver is notified automatically when a request reaches their step, and requesters are notified when a decision is made, so nothing sits unseen in an inbox.

Is there a record of who approved what and when?

Yes. Every step is timestamped and stored in an audit trail, so you can see exactly who approved or rejected a request and when they did it.

Does this connect to our existing ERP or CRM?

It can. Approved requests can be routed into your existing ERP or CRM, so approved data does not need to be re-entered by hand.

Related

The other services in this section, and related pages from TCB Infotech.

Build Your Approval Chain

No commitment. See how a chain would look for your process first.