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AI Decision Assistant

Ask Your Business a Question, Get the Working Behind the Answer

Most decisions get delayed because pulling the numbers takes longer than making the call.

  • MinutesFrom question to answer
  • 100%Answers with source records
  • YouMake every decision
  • 4-8 wkTo a working assistant

Why It Matters

The delay is rarely the decision. It is finding the numbers

Stop adjourning to check a figure

A question that would take two days to answer properly usually gets answered from memory instead. The assistant pulls the relevant data while the discussion is still happening, so the meeting works from facts rather than recollection.

  • The relevant numbers pulled on the spot.
  • Options compared on the same basis.
  • Fewer decisions deferred to the next review.

The assistant shows the trade-off, you weigh it

Numbers do not capture a long customer relationship, a supplier who helped during a shortage, or a strategic reason to take a thin order. The assistant lays out what the data says and what it cannot see, and the person who owns the outcome decides.

  • Trade-offs stated plainly, with the evidence.
  • Gaps and assumptions called out, not hidden.
  • No action taken without a person approving it.

It answers from your systems, not from general knowledge

The assistant reads your ERP, accounts, CRM, production and inventory records, along with contracts and price lists where they matter. If a question cannot be answered from that data, it says so rather than filling the gap with an estimate.

  • Answers built only from your own records.
  • The period and the source named every time.
  • Missing or thin data flagged, not hidden.

Margin floors and credit rules shape every comparison

The options are not compared in the abstract. Your cost basis, margin floor, discount bands, credit limits and approval thresholds are built in, so an option that breaks a rule is shown as breaking it, with the size of the gap.

  • Cost basis and margin floors applied consistently.
  • Credit, discount and approval limits respected.
  • Rules updated as your policy changes.

It advises, it does not act

The assistant cannot approve an order, change a price, release a payment or commit capacity. It presents the analysis and the trade-offs, a person makes the decision, and the reasoning is logged so the choice can be reviewed later with the same evidence.

  • No autonomous action of any kind.
  • Access follows your existing permissions.
  • Every decision and its basis recorded.

Six things a decision assistant handles

  • Understands the question

    Reads a plain-language question and works out which data and period actually answer it.

  • Compares the options

    Puts the choices side by side on the same cost basis, so the comparison is honest.

  • Shows its working

    Names the data used, the assumptions applied, and the records behind every figure.

  • Applies your policy

    Margin floors, credit limits, discount bands and approval rules are built into the analysis.

  • Runs what-if scenarios

    Change a price, a volume or a lead time and see what it does to the order book and margin.

  • Keeps a decision log

    What was asked, what the data said, what was decided, so the reasoning survives the meeting.

From a plain-language question to an answer you can check

  1. Ask in plain language

    Type the question the way you would ask a colleague, with no report codes to remember.

  2. Pull the right data

    The assistant identifies which systems and periods the question needs and reads them.

  3. Apply your rules

    Your cost basis, margin floors, credit policy and approval limits shape the analysis.

  4. Lay out the options

    Each option is compared on the same basis, with its trade-off and its risk stated.

  5. You decide

    You review the evidence and make the call. The assistant records what was decided and why.

What a decision assistant changes

  • Faster

    Answers to hard questions

  • Fewer

    Decisions made from memory

  • Same

    Basis for every comparison

  • Visible

    Assumptions behind each answer

  • Recorded

    Reasoning for later review

  • Human

    Judgement on every call

Why leaders choose TCB Infotech for decision support

  • We know your systems

    We build ERP, so the assistant reads your live records instead of a stale extract.

  • Your rules, applied

    Margin floors, credit policy and approval limits shape the answer, not generic defaults.

  • Model-agnostic

    We use the approach that fits your data and questions, so you are never locked to one tool.

  • Evidence, not assertions

    Every answer carries its source records, and gaps in the data are stated openly.

  • People decide

    The assistant informs and suggests. It does not approve, order, price or commit anything.

AI decision assistant questions

What is an AI decision assistant?

It is an assistant connected to your own business data that you can ask questions in plain language, such as which customers are worth extending credit to or whether a price change would hold margin. It pulls the relevant numbers, lays out the options with the trade-offs, and shows the records behind the answer. It supports the decision, and the person asking makes it.

Does it make decisions on its own?

No. It gathers the facts, compares the options and explains what each one implies, but it does not act. Nothing is approved, ordered, priced or committed unless a person does it. That boundary is deliberate and it does not change.

How do I know the answer is right?

Every answer shows its working: which data it used, which period, and the underlying records. If a figure looks wrong you can open it and check the transactions behind it. Where the data is thin or the question cannot be answered reliably, the assistant says so instead of guessing.

What kind of questions can it handle?

Practical operating questions: which products carry real margin after freight and discounts, which customers to prioritise for collection, whether to make or buy a component this quarter, how a price revision would affect the order book, and which supplier has actually performed most strongly across the year.

Which data does it use?

Only your own systems: ERP, accounting software, CRM, production and inventory data, plus documents such as contracts and price lists where they are relevant. Access follows your existing permissions, so a person can only get answers from data they are already allowed to see.

How long does it take to set up?

A working assistant covering a first set of question types usually takes four to eight weeks, depending on how many systems it needs to read and how clean the data is. We start with the questions your leadership asks most often and extend from there.

Put Your Own Data Behind Your Next Decision

No commitment. A practical look at the questions your data can already answer.