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Zoho CRM

Zoho CRM: Enterprise CRM Features at a Price That Fits SMB Budgets

Zoho gives you pipeline visibility, forecasting, customer service and integrations without the enterprise price tag.

  • 60-70%Less than Salesforce
  • 6-12 wkTypical implementation
  • 50+Integrations built in
  • 0Hidden licensing costs

Why Zoho CRM

Enterprise capabilities without the enterprise price

Better Value Than Salesforce

All the features SMBs actually need, without bloat or enterprise pricing. Salesforce is built for Fortune 500 companies with unlimited budgets. Zoho is built for teams that want a serious CRM but cannot justify Salesforce's cost.

  • Same pipeline and forecasting as Salesforce.
  • Customer service ticketing and portal.
  • 50+ integrations built in.

Six to twelve weeks from kickoff to live selling

Zoho's simpler data model means we get to a working pipeline faster than Salesforce. We configure it to how you sell, migrate your data, train your team and go live.

  • Sales process mapping and configuration.
  • Clean data migration from legacy system.
  • Role-based training with your records.

Track deals and forecast revenue just like Salesforce

Deals move through your sales stages with dates, values and close probabilities. The system forecasts quarterly and annual revenue by rep, by product or by stage.

  • Deal stages with probability and close date.
  • Revenue forecast by rep and stage.
  • Pipeline reports and dashboards.

Let workflows move deals forward, not manual data entry

Automate routine tasks: stage transitions, task creation, email notifications. Reps access the CRM on phones and tablets so they can manage deals from anywhere.

  • Workflow automation and triggers.
  • Mobile CRM app for iOS and Android.
  • Email integration and sync.

Help desk and ticketing built into Zoho

Support tickets come in from email. Agents see the customer record and the knowledge base. Customers can open tickets via a self-service portal.

  • Support ticketing and routing.
  • Knowledge base and FAQ.
  • Customer self-service portal.

Six essential features included in every implementation

  • Pipeline management

    Track deals through defined stages with dates, values and probabilities.

  • Sales forecasting

    Forecast revenue by rep, by stage, or by product on live pipeline data.

  • Mobile CRM

    Full CRM access on phones and tablets so reps stay connected.

  • Customer service

    Support ticketing, customer portal and knowledge base.

  • Integrations

    Built-in connectors to accounting, email, marketing and other tools.

  • Support and training

    Team onboarding and ongoing help as your use of Zoho grows.

How we get you from current system to live Zoho

  1. Understand your process

    How you sell now and what information matters at each stage.

  2. Configure Zoho

    Set up pipeline stages, fields, automation and integrations.

  3. Migrate data

    Accounts, contacts and opportunities cleaned and loaded.

  4. Train your team

    Sales and support staff learn to use Zoho on their own records.

  5. Go live

    Switch over with full support for the first month and beyond.

What a CRM at the right price does for your team

  • Real-time

    Pipeline visibility

  • Accurate

    Revenue forecast

  • Faster

    Sales cycles

  • Better

    Customer experience

  • Lower

    IT and licensing cost

  • Fewer

    Tool licenses to manage

Why SMBs choose TCB Infotech for Zoho CRM

  • We know SMB budgets

    We size the implementation to your actual needs, not oversell features you will not use.

  • Fast and focused

    Six to twelve weeks from kickoff to live selling.

  • Integrations built in

    We connect Zoho to your accounting, ERP and other tools from day one.

  • Clear scoping

    No surprises. We tell you exactly what the implementation will cover and cost.

  • Real support

    A support team, not a chatbot. Questions, new workflows and integrations as you grow.

Zoho CRM questions

What is Zoho CRM?

Zoho CRM is an affordable, feature-rich sales and customer management platform designed for growing SMBs. It covers pipeline, forecasting, customer service and integrations.

How does Zoho CRM compare to Salesforce or HubSpot?

Zoho is the most affordable option, with most Salesforce features at a fraction of the cost. It is ideal for price-conscious SMBs that do not need enterprise complexity.

How long does a Zoho CRM implementation take?

A typical Zoho CRM rollout takes six to twelve weeks. It is faster than Salesforce but similar to HubSpot's timeline.

Can we integrate Zoho with our existing systems?

Yes. Zoho integrates with accounting, ERP, email and many other systems through direct connectors or APIs.

What if we outgrow Zoho?

When you need Salesforce's complexity, we plan and execute the migration, carrying your data and history forward.

What kind of support do you offer after go-live?

We stay on as your support team for questions, new workflows, integrations and testing as your business grows.

See How Zoho CRM Works for Your Budget

Book a free consultation. We will show you pipeline and forecasting in Zoho