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Education

EdTech Software Built Around Learner Progress and Retention

An EdTech company lives or dies by learner activation and course completion, not seat time in a classroom.

Why It Matters

Why It Matters

Track learners by course and subscription, not just by login

Progress, content access and subscription status are tracked per learner and per course, so a drop in activity shows up as a signal your team can act on, not a number buried in a dashboard.

  • Drop-off flagged before a cancellation happens.

One system connecting learner progress, access and billing

ERP integration keeps subscription billing connected, custom software covers the learner funnel and content-access tracking a generic module does not, and AI automation flags engagement drop-off for your team to follow up on.

  • ERP or billing system integration.
  • Custom software for learner funnel tracking.
  • AI automation for engagement and drop-off signals.

What It Covers

How the System Works for EdTech Platforms

Progress recorded per course and rolled up per learner

Course progress and completion are tracked per learner and per course, with drop-off flagged early so your team can follow up before a subscription lapses instead of after.

  • Progress tracked per course, per learner.
  • Drop-off flagged before cancellation.
  • Completion data rolled up to one learner view.

Access tied directly to subscription and course tier

Which courses and content a learner can reach is managed against their subscription tier, so access updates automatically the moment a plan changes instead of needing a manual override.

  • Content access tied to subscription tier.
  • Access updates automatically on plan change.
  • No manual override needed per learner.

Renewals and billing tracked against learner activity

Subscription status, renewal dates and billing history are tracked per learner and connected to your existing billing or ERP system, so a support query is answered from one record, not three tools.

  • Renewals and billing tracked per learner.
  • Connected to your existing billing or ERP system.
  • One record instead of three separate tools.

What's Included

Everything a subscription-based platform needs tracked

Learner Progress & Completion Tracking

Track progress and completion for every learner across every course they are enrolled in, in one dashboard.

Course & Content Access Management

Manage which courses and content each learner or subscription tier can access, connected to billing status.

Instructor & Cohort Scheduling

Manage instructor calendars and live cohort schedules for courses that combine self-paced and live sessions.

Certification & Assessment Tracking

Track assessment completion and certification status by learner. Certification decisions remain with your instructional team.

Customer Support & Engagement Tracking

Track support tickets and learner engagement signals so your team can follow up before a learner disengages.

How It Works

From your current learner workflow to a running system

Step 1

Map

We review how your platform currently tracks learners, content access, subscriptions and billing.

Step 2

Scope

We agree the ERP, software and AI pieces and a fixed timeline for you to review.

Step 3

Build

Learner tracking, content access and billing modules are built and tested against your usage data.

Step 4

Launch

The system goes live and is watched closely through the first full billing cycle.

Step 5

Support

The same team stays available as courses, pricing plans and learner cohorts evolve.

What changed after go-live.

  • ERPNext · University Group, Higher EducationDaysResult publishing, down from weeks

    Six colleges ran admissions, exams and finance on separate tools, so results took weeks and the group could not see itself. ERPNext joined them on one platform and results now publish in days.

    14 wk from kickoff to liveRead the case study (University Group, Higher Education)

FAQ

Questions we are asked

What does TCB Infotech do for an EdTech company?

We build ERP integration, custom software and AI automation around how your EdTech platform tracks learner progress, course completion, content access and subscription billing, so that data lives in one system instead of scattered analytics tools.

Does this replace our existing LMS or billing system?

No. The software and AI we build connects to your existing LMS or billing system rather than asking you to replace it.

Can the system track course completion and flag learners who are falling behind?

Yes. The system tracks course progress and completion per learner and flags drop-off so your team can follow up. The AI tracks progress and completion data only, and decisions about certification, pass or fail always remain with your instructional team.

How long does a typical EdTech engagement take?

Most engagements move from process mapping to a working pilot within a few months, depending on how many courses, subscription tiers and integrations need to be covered.

What support do we get after the system goes live?

The same team that builds your system stays available for support and changes as courses, pricing plans and learner cohorts evolve.

Can ERP integration, custom software and AI be combined into one engagement for our EdTech platform?

Yes. Most EdTech engagements combine ERP integration, a piece of custom software for a workflow a generic module does not cover, such as learner funnel tracking, and AI automation for progress and engagement tracking, scoped as one project.

Get Software Built Around How Your Platform Runs

Free consultation. Tell us how you work today and we scope the ERP, software or AI that fits.