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Managed Services / Software Maintenance

Software Maintenance Services

Dependency updates, security patches, compatibility fixes and small improvements that keep a system stable and current, without a full rebuild.

  • SLADefined turnaround for security patches
  • 0Full rebuilds required to stay current
  • 1 wkTypical time to get a maintenance cycle
  • 100%Of applied updates logged in a patch log

Why It Matters

Outdated dependencies become a liability quietly

Security patches applied on a defined cycle

Dependencies are audited on a schedule, and security patches are applied and tested before they reach production, rather than waiting for an incident to force the issue.

  • Regular audit of dependencies in use
  • Security patches tested in staging first
  • Out-of-cycle patches for urgent issues

Dependencies updated before they become a problem

Version updates and compatibility fixes are scheduled ahead of end-of-support dates, so a system stays supported and current without a disruptive rewrite.

  • Updates tracked against end-of-support dates
  • Compatibility fixes scoped before they break something
  • Every change logged with a before and after version

From an audit to a logged, applied update

  1. Audit dependencies

    Current versions are checked against what is outdated or flagged for a known issue.

  2. Flag what needs attention

    Outdated or vulnerable packages are scheduled by urgency.

  3. Patch and test

    Updates are applied and tested in a staging environment first.

  4. Apply in production

    Changes go live during an agreed maintenance window.

  5. Log and notify

    The update is logged with before and after versions, and you are notified.

Everything needed to keep a system current

  • Dependency updates

    Third-party and internal packages kept on a supported version.

  • Security patches

    Flagged vulnerabilities are patched on a defined turnaround.

  • Compatibility fixes

    Version mismatches resolved before they cause a failure.

  • Small improvements

    Minor fixes and enhancements handled inside the same cycle.

  • Staging tests

    Every patch is tested before it reaches production.

  • Patch log and change record

    Every update logged with a before and after version.

Why teams use software maintenance through TCB Infotech

  • Maintenance tracked with the rigour of delivery

    Every patch is logged and tested the same way we track work on our own projects.

  • Honest scoping

    We tell you plainly when a fix has grown into a rebuild rather than a patch.

  • Staging before production

    Nothing reaches your live system without a test pass first.

  • Transparent patch log

    Every update carries a before and after version, not a vague summary.

  • Room to grow

    Improvements that outgrow maintenance can move to a dedicated project without losing context.

Software Maintenance, answered

What does software maintenance cover?

Dependency updates, security patches, compatibility fixes and small improvements to an existing system, tracked in a patch log so you can see what changed and when.

How often are dependencies updated?

On a regular cycle agreed up front, plus out-of-cycle patches whenever a security issue is flagged as urgent.

How is a security patch tested before going live?

Every patch is applied and tested in a staging environment first, then moved to production during an agreed maintenance window.

What is the difference from a full rebuild?

Maintenance keeps the existing system current through updates, patches and small fixes. A full rebuild replaces the system itself, which is a separate, larger engagement.

Will maintenance include small feature improvements?

Yes, small improvements that do not require a rebuild are handled alongside patches and updates, inside the same maintenance cycle.

What if a client's stack has custom dependencies?

Custom or internal dependencies are audited alongside third-party ones, and each is logged with its own update and testing cycle.

Related

The other services in this section, and related pages from TCB Infotech.

Keep Your Software Current

No commitment. Get an audit before you decide.