A food and beverage distributor deployed ERPNext as their food distribution ERP with FEFO expiry controls and lot-level cold-chain traceability, eliminating near-expiry write-offs and simplifying food safety audits permanently.
This food and beverage distributor handled ambient, chilled, and frozen products for supermarkets, restaurants, and institutional catering businesses. Every product had a shelf life. Most had strict cold-chain documentation requirements from their supplier contracts. Several were subject to food safety regulations requiring traceability from supplier batch to end customer delivery.
Expiry dates were recorded on paper lot cards when goods arrived in the warehouse. Picking was done by warehouse staff based on physical proximity to the picking area, not by expiry date. FEFO (First Expiry, First Out) was a policy on paper but not enforced in any system. No one knew which batches were approaching expiry until a physical count was done at month-end.
Food safety audits required the compliance team to manually compile chain-of-custody documentation from paper lot cards, delivery notes, and supplier certificates. A single audit preparation took two full working days. The business was growing its institutional food service accounts, which had stricter traceability requirements than existing customers. The current system could not scale to meet them.
ERPNext's built-in batch and expiry management meant minimal custom development. The implementation focused on accurate opening batch data and thorough warehouse team training to ensure FEFO was followed from day one.
A full physical count was conducted across all stock, capturing lot numbers and expiry dates for every item in the warehouse. This created the clean opening batch data that FEFO enforcement depended on.
Warehouse zones were configured in ERPNext for ambient, chilled, and frozen categories. FEFO picking rules, near-expiry alert thresholds, and supplier lot capture templates were set up and validated with the warehouse manager.
All warehouse staff trained on FEFO picking procedures, lot receipt entry, and the near-expiry alert dashboard. A two-day live-order drill confirmed the team could execute FEFO correctly under real picking pressure before go-live.
ERPNext went live as the sole system of record. Paper lot cards were retired. All new receipts entered the FEFO queue automatically. A 30-day hyper-care period followed, with daily check-ins for the first two weeks to catch any edge cases in the FEFO logic.
We used to write off 4 to 6 pallets every month because we did not catch near-expiry stock in time. In the first full month after go-live, that number was zero. The system alerted us 30 days in advance and we moved every at-risk pallet before it became a problem.
We start with a free 30-minute assessment of your current expiry and traceability challenges. No commitment. No pressure. Just a clear picture of what ERPNext can do for your food distribution operation.