What a WhatsApp AI Agent Does
More than a chatbot with canned answers. The agent uses real data from your systems, works in the customer's language, and knows when to bring in a person. Here is what it handles.
From a customer message to a handled request
Answers on the spot, day and night
Customers message when it suits them, often after your office has closed. The agent replies in seconds at any hour, so a question at midnight gets a real answer instead of waiting for morning.
- First response measured in seconds.
- Cover on nights, weekends and holidays.
- Fewer messages lost to a slow reply.
Replies pulled from your CRM and ERP
The agent connects to the systems you already run, so it can check a real order, an invoice, stock or a delivery date. Its answers reflect the true state of your business, not a fixed script.
- Looks up live order, invoice and stock data.
- Confirms bookings against real availability.
- Every reply tied to your systems of record.
It knows when to bring in your team
Some requests need a human, and the agent knows the difference. It passes complex or sensitive chats to a member of your team with the full history attached, so the customer never has to repeat themselves.
- Complex cases routed to the right person.
- Full conversation history handed over.
- Every chat logged for audit and learning.
Everything the agent takes off your team
Common questions
Hours, pricing, availability and policies, answered instantly from your own information.
Order and delivery status
Where is my order and when will it arrive, answered from real data in your systems.
Orders and bookings
Takes a new order, books an appointment or reserves a slot against real availability.
Reminders and updates
Sends appointment reminders, payment nudges and shipping updates before customers ask.
Multiple languages
Replies in the customer's own language and switches between the ones your customers use.
Full chat logs
Every conversation recorded, giving you an audit trail and insight into what customers need.
See What the Agent Would Handle for You
Book a free consultation. We will look at the questions your customers ask most and the systems you run, and scope a WhatsApp agent for your business.
Book a Free Consultation →