What Is Inside the Webhook AI Integration
A receiver has to be secure, correct and honest about what it cannot handle. Here is how events are verified, interpreted and tracked from arrival to action.
From an incoming call to a verified, actioned event
Only genuine events from the expected source are trusted
Every incoming webhook is verified against the sending system's own signing method, so a call claiming to be from your payment provider or logistics partner is confirmed as genuine before its payload is even read, let alone acted on.
- Signature or token verification on every incoming call.
- Unverified calls rejected before processing begins.
- Verification method matched to each source's own standard.
Understanding what an event actually means
Once verified, the payload is interpreted to determine what type of event it is and what it implies for your ERP, even when the payload structure varies slightly between similar event types. Anything the interpretation is not confident about is flagged rather than acted on.
- Event type and intent interpreted from the payload.
- Tolerant of minor structural variation between events.
- Low-confidence interpretations flagged, not auto-actioned.
Reliable delivery without double-processing
Webhook providers often retry a delivery if they do not get a fast enough acknowledgement, which can otherwise result in the same event being processed twice. Each event is checked against a processed-event record before any action is taken, so retries are safe by design.
- Every event checked against processed history first.
- Safe handling of provider-side retries and re-deliveries.
- Fast acknowledgement returned to avoid unnecessary retries.
Everything the webhook integration includes
Flagged event queue
Unrecognised or low-confidence events gathered for review with the raw payload.
Full event log
Every received event and the action it triggered, kept for audit and debugging.
Failure alerts
Notification when a source stops sending expected events or errors spike.
Multi-source receivers
Separate, correctly configured receivers for each external event source.
Event volume dashboard
A live view of incoming event volume, success rate and flagged items.
Model-agnostic build
Built so the underlying interpretation approach can be upgraded without a rebuild.
See What Events Your Systems Are Already Sending
Book a free consultation. Tell us about the external system, and we will scope what a webhook receiver would catch.
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