How Hiring a Dedicated Operations Coordinator Works
From the requirements call to handoffs that no longer stall unnoticed. Here is how we vet, match and onboard every operations coordinator we place.
Vetting, matching and onboarding, in that order
Every coordinator is tested on real handoff tracking
Before a coordinator joins our bench, they are tested on cross-team visibility and follow-up discipline, and a hands-on task tracking a set of handoffs across simulated teams.
- Cross-team visibility design.
- Follow-up discipline on stalled items.
- A real handoff tracking task.
You get a shortlist, not a resume pile
We match coordinators to your specific operations: the roles involved, your tools, and the timezone overlap that works for your team. You see 2 to 3 fitting profiles, not fifty.
- Matched to the roles you already have.
- Matched to your tools.
- Matched to your working hours.
A structured start, then you take the lead
The coordinator maps your current handoffs and starts tracking them, agreeing priorities with you in the first week. You manage priorities directly from there.
- A mapped set of current handoffs.
- Agreed priorities for the first week.
- Direct day-to-day management by your team.
Everything included in the engagement
Dedicated coordinator
Works only on your handoffs, not spread across other clients' work.
Direct communication
Access to the coordinator on your own tools, with no extra layer in between.
Flexible contracts
Full time, part time, or scoped to a set of roles, adjustable with notice.
Cross-team visibility
A single view of handoff status across every back office role.
Timezone overlap
Working hours arranged to overlap with your team for status reviews.
Replacement guarantee
A new coordinator at no extra cost if the current one is not the right fit.
Start With a Free Consultation
Tell us about your back office roles, and we will shortlist a coordinator who fits your team and your timezone.
Book a Free Consultation →