The Moment Something Happens Elsewhere, Your ERP Knows
Polling an external system for changes wastes calls and still misses things between checks. A webhook pushes the event to you the instant it happens. We build the receiving side with AI interpreting each payload and triggering the right action in your ERP, and capturing anything it cannot confidently interpret instead of letting it disappear silently.
50+ ERP and software projects. Zero failed projects since 2021.
A webhook that fails silently is worse than no webhook at all
Most webhook integrations work fine until an unexpected event type arrives, and then quietly stop mattering.
Know the moment something changes, not five minutes later
Polling an API every few minutes for a change means every change is stale by definition, and it wastes calls checking for updates that have not happened. A webhook pushes the event the instant it occurs, so your ERP reacts in real time instead of on a schedule.
- Events processed the moment they are received.
- No wasted polling calls checking for nothing.
- Your ERP reacts in real time, not on a delay.
An unrecognised event should raise a hand, not disappear
External systems occasionally send a new event type or a payload shape you did not plan for, and a naive receiver just ignores it. This integration is built to capture and flag anything it cannot confidently interpret, so you find out the same day, not three months later.
- Unrecognised events captured, not silently discarded.
- Flagged for review with the raw payload attached.
- New event types added to the interpretation logic over time.
What a live event feed looks like
Each event, what it meant, and the action taken in your ERP, or the flag raised.
From an external event to an ERP action
What a webhook integration typically covers
Any external system that can notify you of an event as it happens.
Payment events
Payment success, failure and refund events matched to orders and posted to your ERP.
Shipping and logistics events
Dispatch, delay and delivery events updating order status automatically.
Inventory and supplier events
Stock updates and supplier notifications synced into your ERP in real time.
Unrecognised event capture
Any event type not yet interpreted, captured and flagged rather than dropped.
Deduplication
Repeated deliveries of the same event checked and discarded to avoid double actions.
Event logging
A full history of received events and the actions they triggered, for audit.
What a reliable webhook receiver changes
Why teams choose TCB Infotech for webhook integration
Webhook AI integration questions
What is webhook AI integration?
How is a webhook different from a REST API integration?
What happens if a webhook payload is not recognised?
Can it handle events from multiple sources at once?
How do you make sure an event is not processed twice?
How long does a first integration take?
Real-time only helps if nothing gets lost along the way
A webhook receiver's entire value is in the events it catches, and its entire risk is in the ones it silently misses. Most failures in production come from the second half of that, not the first.
Building the receiver to capture and flag anything it cannot confidently interpret, and to guard against duplicate deliveries, is what turns real-time notifications into something your ERP can actually rely on.
Catch Every Event, Not Just the Expected Ones
Book a free consultation. Tell us which external system sends events you need to act on, and we will scope the receiver.
Book a Free Consultation →No commitment. A practical look at your event flow.