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Healthcare Case Study

A Five-Site Hospital Network on One Real-Time System

Five sites ran wards, pharmacy and finance on separate systems, so the group close took weeks. SAP S/4HANA put them on one real-time platform and the close dropped by four days.

Setting
Hospital Network
Profile
5 sites, around 1,200 staff
Platform
SAP S/4HANA
Go-Live
18 weeks
Inpatient ward at a hospital network
The Challenge

Five sites, five systems, a slow group close

Each hospital ran its own systems for wards, pharmacy and finance. Group reporting was stitched together by hand, the month-end close dragged on, and leadership never saw current numbers across the network.

  • Site systems did not share a common data model.
  • Pharmacy and stores were counted and reconciled separately.
  • The group close took weeks of manual consolidation.
  • No live view of revenue, occupancy or stock across sites.
The Solution

One SAP S/4HANA platform across the network

We rolled out SAP S/4HANA on one instance across all five sites, with finance, materials and pharmacy stores on the universal journal and embedded analytics. Every site now posts to the same live data.

  • One instance and one chart of accounts across sites.
  • Pharmacy and stores managed with batch and expiry.
  • Embedded analytics give live group reporting.
  • Role-based access and audit trails throughout.
How We Delivered

A global template, piloted then rolled out

We built a template at the largest site, proved it, then rolled it to the other four with the lessons built in. Each site cut over on a weekend so care was not disrupted, and finance ran a parallel close before sign-off.

Go-live took eighteen weeks, with TCB on site for each cutover and the first group close.

The Outcome

A faster close and one view of the network

The group close dropped by four days because the data is already consolidated and live. Pharmacy waste fell with expiry tracking, and leadership now sees revenue, occupancy and stock across all five sites on one dashboard.

For the first time we see every site from one screen. The close that used to eat the first week of the month is done in days, and pharmacy waste is finally under control.

Finance Director, Hospital Network

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