SAP S/4HANA Logistics Case Study: One Platform From Dock to Delivery

The Challenge

Different systems per site, transport on a whiteboard

Each warehouse ran a different system, so service levels varied by site and head office had no common view. Transport was planned on spreadsheets and a whiteboard, routes were not optimised, and picking errors led to costly returns.

• Each site ran its own warehouse system with its own rules.
• Transport planning was manual, so routes ran half empty.
• Picking errors drove returns and eroded client trust.
• Head office had no single view of cost or service across sites.

The Solution

Warehousing and transport on SAP S/4HANA with EWM

We rolled out SAP S/4HANA with Extended Warehouse Management and Transportation Management, plus radio-frequency picking. Inbound, storage, picking and dispatch follow one standard, and transport planning works from real orders.

• Extended Warehouse Management standardises every site.
• Radio-frequency scanning guides and checks each pick.
• Transport Management plans and fills routes from live orders.
• One view of cost and service level across all sites.

How We Delivered

Proved it at one site, then rolled out the rest

We set up Extended Warehouse Management at the busiest site first, tuned the picking and putaway strategies to the real layout, then rolled the template to the other sites. Transport Management came on once the warehouses were stable.

Go-live took eighteen weeks across the network.

The Outcome

More volume out the door, far fewer errors

Throughput rose 35 percent as guided picking and standard processes cut wasted moves. Pick accuracy reached 99.5 percent, returns from mis-picks dropped, and transport runs fuller because routes are planned from real orders.