Group Loans and Field Collections on One System

The Challenge

Field collections on paper, overdue unseen

Loan officers collected from groups in the field and wrote receipts on paper, which were entered later at the branch. Books were closed branch by branch, so head office could not see overdue or recovery across centers until well after the fact.

• Field receipts written on paper, entered late.
• Overdue and recovery known only after the fact.
• Each center kept its own records.
• No live view of collection across the network.

The Solution

One Odoo system for collections and accounting

We set up Odoo so loan officers record field collections on a device, receipts post to the branch ledger, and head office sees due, collected and overdue across every center in real time.

• Field collection captured on a device.
• Receipts posted to the branch ledger.
• All centers on shared accounting.
• Live due, collected and overdue dashboards.

How We Delivered

Built for a busy field, then rolled out

We kept field capture quick, because a slow form is a form nobody fills in, and made it work where the signal is weak. We piloted with a few centers, settled the collection flow, then rolled it to the rest and trained officers and accounts staff.

Go-live took nine weeks across the network.

The Outcome

Collections visible the same day

Field collections are now recorded as they happen and posted the same day, so overdue is visible across every center in real time. Recovery improved with timely follow-up, and the month-end close is faster because the books are already shared.