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ERPNext FAQs

Dedicated ERPNext Platform FAQs — Features, Pricing, India GST & More

ERPNext Platform Overview

01 Q: What is ERPNext?
ERPNext is a comprehensive, 100% open-source, cloud-ready ERP software built on the Frappe Framework. It manages your entire business — from accounting, inventory, and sales to manufacturing, HR, payroll, and project management — all in one place. Unlike proprietary ERPs, ERPNext is completely transparent, free of licensing fees, and designed to be flexible and user-friendly. It is trusted by 30,000+ businesses worldwide.
02 Q: How is ERPNext different from proprietary ERPs like SAP or Oracle?
The key differences are: zero licensing fees (completely free and open-source), significantly lower total cost of ownership (5–10x cheaper than SAP), no vendor lock-in (you own your data and code), highly customisable through the Frappe Framework, built-in no-code/low-code customisation tools, a modern and user-friendly interface, and an active community of 20,000+ developers.
03 Q: What modules does ERPNext include?
ERPNext includes a complete suite of modules: Accounting (GL, AP, AR, multi-currency), CRM (leads, opportunities, quotations), Sales and Purchase management, Inventory and Warehouse management, Manufacturing (BOM, production planning, work orders), HR and Payroll, Project Management and Timesheets, Quality Control, Asset Management, Point of Sale (POS), Helpdesk and Support, Website and E-commerce, and more.
04 Q: Which industries is ERPNext suitable for?
ERPNext is suitable for manufacturing, trading and distribution, retail, engineering and construction (EPC), e-commerce, education, healthcare, professional services, financial services (NBFC), non-profit organisations, agriculture, and many more. Its flexibility makes it adaptable to virtually any industry.
05 Q: Is ERPNext suitable for large enterprises?
Yes. While ERPNext is particularly popular with small and mid-sized businesses, it is also used by large enterprises. It supports multi-company operations, multi-currency, multi-warehouse management, and can handle complex manufacturing and supply chain workflows. It is ISO 27001 and GDPR compliant with enterprise-grade security features.
06 Q: What is the latest version of ERPNext?
ERPNext Version 16 was released in December 2025 at Frappeverse Egypt. Key improvements include customisable financial statement templates, enhanced manufacturing workflows, improved inventory management, and upgrades to the underlying Frappe Framework. Major updates are released annually with regular patches throughout the year.

ERPNext Pricing & Hosting

07 Q: Is ERPNext really free?
Yes, ERPNext software is 100% free and open-source. You can download it, install it on your own server, and use it without paying any licensing fees. However, you will need to pay for hosting (either self-managed or through Frappe Cloud) and may need implementation and support services.
08 Q: What is Frappe Cloud?
Frappe Cloud is Frappe’s official managed hosting platform for ERPNext. It eliminates the complexities of installation, setup, upgrades, monitoring, and maintenance. Pricing is based on computing resources used (CPU time, database size, storage) rather than per-user, which makes it highly cost-effective as your team grows.
09 Q: What hosting options are available for ERPNext?
ERPNext can be hosted on: Frappe Cloud (managed hosting by the ERPNext team), any cloud platform (AWS, Azure, Google Cloud, DigitalOcean), or your own on-premise servers. All ERPNext features are available regardless of hosting choice — there is no feature lock based on hosting.
10 Q: How does ERPNext pricing compare to other ERPs?
ERPNext is dramatically more cost-effective than proprietary ERPs. It is approximately 5x cheaper than NetSuite and 10x cheaper than SAP for equivalent features. Since there are no per-user licensing fees, your costs do not scale linearly as you add users — you only pay for hosting resources, which grow much more slowly.
11 Q: Does Frappe provide implementation services?
No, Frappe does not provide implementation services directly. Instead, they work with a global network of 200+ certified partners (like TCB Infotech) who handle implementation, customisation, migration, and support. For small companies, Frappe offers the ERPNext Success Pack — a standardised implementation service delivered by certified partners.
12 Q: Is there a free trial for ERPNext?
Yes. Frappe Cloud offers a 14-day free trial where you get full access to ERPNext. After the trial ends, you can subscribe to a hosting plan to continue using your site.

ERPNext India Compliance & GST

13 Q: Does ERPNext support Indian GST?
Yes, ERPNext is fully compliant with Indian GST requirements through the India Compliance App (free and open-source). It automatically pre-configures GST tax ledgers (CGST, SGST, IGST), HSN/SAC codes (12,000+ pre-installed), and Item Tax Templates covering all permutations for in-state, inter-state, and union territory transactions.
14 Q: Does ERPNext support e-Invoicing for Indian businesses?
Yes. ERPNext integrates with the GSTN portal through the India Compliance App. It automatically generates Invoice Reference Numbers (IRN), creates QR codes on invoices, handles digital signing, and manages cancellation workflows. For businesses on Frappe Cloud, e-invoicing is fully integrated into the subscription.
15 Q: Can ERPNext generate E-Way Bills?
Yes. ERPNext supports complete E-Way Bill management including generation from Sales Invoices, Delivery Notes, and Purchase Invoices, automatic distance calculation, transporter and vehicle information updates, validity tracking and extension, cancellation workflows, and bulk generation for multiple invoices.
16 Q: What GST reports can ERPNext generate?
ERPNext generates all essential statutory reports including GSTR-1 (outward supplies), GSTR-2 (inward supplies), GSTR-3B (monthly summary), and other GST-related statements. Reports can be generated instantly with a click. The India Compliance App also supports GSTR-2B reconciliation for Input Tax Credit (ITC) verification.
17 Q: Does ERPNext handle reverse charge mechanism?
Yes. ERPNext supports reverse charge for both purchases from unregistered suppliers and specific categories of goods/services. You can configure invoice value thresholds, automatic reverse charge application, and proper tax account mapping for seamless compliance.
18 Q: Can ERPNext auto-fetch GSTIN details?
Yes. ERPNext can create parties by just entering the GSTIN number — it automatically fetches the legal name, address, and state code from the government database. This eliminates manual data entry errors and ensures accuracy.
19 Q: Does ERPNext support TDS/TCS?
Yes. ERPNext includes Tax Withholding Category configuration for both TDS and TCS. You can set up supplier-wise and customer-wise withholding categories with appropriate rates and account mappings.
20 Q: Does ERPNext support Indian payroll and statutory compliance?
Yes. Through the Frappe HR app (integrated with ERPNext), you get full Indian payroll support including PF, ESI, Professional Tax, Income Tax calculations, and statutory reporting. This covers the complete payroll lifecycle from salary structure to payslip generation.

ERPNext Technical & Features

21 Q: Can ERPNext be customised without coding?
Yes. ERPNext is built on the Frappe Framework which provides powerful no-code/low-code customisation tools. You can design custom forms, reports, print formats, and dashboards using drag-and-drop. Custom scripts allow behaviour changes, and the framework supports creating entirely new apps without deep programming knowledge.
22 Q: Does ERPNext support multi-company operations?
Yes. ERPNext supports multi-company setups with inter-company transactions, consolidated financial reporting, company-specific configurations, and shared master data. This is particularly useful for business groups managing multiple subsidiaries across different locations or countries.
23 Q: Can ERPNext integrate with other applications?
Yes. ERPNext provides robust integration capabilities through RESTful APIs (800+ endpoints), webhooks, custom scripts, and pre-built integrations with platforms like Shopify, WooCommerce, PayPal, Razorpay, Amazon S3, Dropbox, and G-Suite. The Frappe Marketplace also offers many community-built integrations.
24 Q: How secure is ERPNext?
ERPNext takes security seriously with role-based access control, field-level permissions, data encryption, two-factor authentication (2FA), IP restriction, regular security updates, and ISO 27001 and GDPR compliance. When hosted on Frappe Cloud (powered by AWS), it gets additional security benefits like DDoS protection.
25 Q: Does ERPNext support manufacturing workflows?
Yes, extensively. ERPNext includes Bill of Materials (BOM) management, production planning, work orders, job cards, quality control, subcontracting management, batch and serial number tracking, and shop floor management. Version 16 brings significant improvements to manufacturing workflows.
26 Q: Can ERPNext handle multi-currency transactions?
Yes. ERPNext fully supports multi-currency operations including multi-currency invoicing, automatic exchange rate fetching, currency-wise accounting, exchange gain/loss tracking, and multi-currency reporting. This makes it suitable for businesses operating across different countries.
27 Q: How often is ERPNext updated?
ERPNext is actively maintained with major versions released annually (e.g., v14, v15, v16). Between major releases, there are frequent updates with bug fixes, security patches, and feature improvements. The open-source community of 20,000+ developers contributes regularly to the platform.

TCB Infotech as Your ERPNext Partner

28 Q: Why choose TCB Infotech for ERPNext implementation?
TCB Infotech brings deep ERPNext expertise with a business-first philosophy. We have zero project failures across 50+ implementations, 95% on-time delivery guarantee, and experience across 40+ industries. Our team understands both the technical capabilities of ERPNext and the business processes it needs to support, ensuring your implementation delivers real operational value.
29 Q: Can TCB Infotech help with ERPNext version migration?
Yes. We specialise in ERPNext version upgrades and migrations (e.g., v14 to v16). Our migration process includes compatibility assessment, staging environment testing, custom app validation, data migration, and post-upgrade stabilisation. We ensure a smooth transition with minimal downtime.
30 Q: Can TCB Infotech set up India Compliance features in ERPNext?
Absolutely. We configure the complete India Compliance setup including GST configuration with proper tax accounts and templates, e-Invoicing API integration, E-Way Bill setup, GSTR report configuration, TDS/TCS setup, and HSN/SAC code mapping. We ensure your ERPNext is fully compliant with all Indian tax regulations from day one.
31 Q: Does TCB Infotech provide ERPNext training?
Yes. We provide comprehensive, role-based ERPNext training including hands-on workshops with real business data, module-specific training for each team, administrator training for ongoing system management, and detailed documentation. Training is customised to your specific ERPNext configuration.
32 Q: Can TCB Infotech develop custom apps on the Frappe Framework?
Yes. We develop custom Frappe applications to extend ERPNext functionality beyond standard modules. Whether you need industry-specific workflows, specialised reporting, external API integrations, or AI-powered features, our team can build custom solutions on the Frappe Framework that integrate seamlessly with your ERPNext instance.